Customer Testimonials
Excelents bikes and service !
Stopped by Holland’s unexpectedly to ask about rentals while on vacation & started talking about their road bike inventory. I asked a ton of questions, got such great insight & assistance from Nelson & Jacob that I purchased a Specialized Aethos. They built & shipped my bike without any issues. Good communication throughout & the process was easy. Love my new bike, wish Holland’s was my local store. Great service experience.
Staff is knowledgeable personable and helpful.
Knowledge, great customer service, support
Polite and fast
Service Team is knowledgeable, does consistently great work, and is responsive to any reasonable request. 3 years of experience with them and they’ve earned my business!
Jacob is so friendly, helpful and efficient !
Makes is t fun and easy to buy new bikes!
I've bought all my bikes for the past 20 years from Holland , because of the fantastic customer service!
Great customer service
Awesome bike shop and fantastic team. We’ve received the same great level of service since our first time in. This last visit was for a bike fit with Bojac, he is super knowledgeable and really takes his time making sure that everything is right where you want it to be. Let’s go Hollands!
Great service!
From the moment I called to see if they had a bike in stock, the staff at holland bicycle was very kind and answered all my questions without the feeling I was bugging them.They were very accommodating to get me riding asap. The bike was ready before they said it would and they made sure I knew everything about it before I left. I didn’t feel rushed which was a great feeling. Holland bicycle has a new customer for sure. I will be telling friends and family about this place. Thanks guys for making this purchase easy and stress less.
Excellent work! Turn-around time is always when they promise
Your service department did a great job of receiving and reassembling my bike, and getting it ready for my transcontinental ride. Thanks!
Timely and friendly service. Bike was done a day earlier than promised.
Friendly and knowledgeable staff. Finished prepping my Brompton (installing a rear rack/fender/reflector) faster than expected.
Although I’m familiar with Brompton bicycles, they reviewed the bike’s features, folding technique, and other tips (how to use the bike as a cart) to include one I’ve never heard of before!
Fast, friendly service
Dropped off tire that was flat. Friendly and quick service at a fair price 👍. Thank you
Jacob was amazing to take the time to explain all the bike options within our budget. He didn't try to upsell and exceeded our expectations. For that, we will be lifelong customers.
Such a great local store! Lovely staff and service. Very inexpensive hourly bike rentals and they have a nice map of bike paths on the island.
Top of the line!
I had a good experience when I went in to purchase a bike. The staff was very friendly, helped me out, and provided advice for cycling. I've referred a couple of friends!
Courteous and friendly service.
Excellent customer service on the bikes.
Friendly and courteous service.
I purchased a Specialized E-Bike at Holland's nearly a year ago. They offered a free service during the first 6 months and I recently had a computer that wouldn't work after a battery change and they replaced it on the spot with no questions asked. I've been happy with the product/support. They even offer military discount on all parts/accessories. Bill Delano
Easy to work with and everything was done well.
I was very impressed when I saw I had received an email to verify that I had in fact made the purchase because I live in a different state than I was having my order shipped to.
My Mom is very excited and happy with her new fenders.
Thank you for the quick shipping and the great customer service!!
Very friendly service
Excellent service after hours. Beyond helpful!
Tyler and Malcolm have always serviced my three e-bikes with care.
I enjoy their explanations and quality of service. Usually updated cleaning and tuning.
Enrique was extremely helpful