Customer Testimonials
Great responsiveness and help
The people are what bring. E back to the Rocky River store. They are knowledgeable and very friendly. Stopping in is always a bright spot in my day.
Great collaboration from your staff on selecting a bike or accessories.
Expert repair services, often while you wait. If my bike were a BMW, I doubt I would receive any this level from of service.
I like that I can trust that the products you have are quality items. I like that the store is well staffed with knowledgeable employees who are ready to help you with any questions. I like that customers are able to take the bikes out for a test ride. I feel like it is one of the few places left that you can get quality service and products.
Knowledgeable salesman. Took a lot of time with me to explain the difference in bike racks. Loaded my purchases into my car for me
I got the bike in right away. They had it serviced before the anticipated date and the bike is fine.
I was looking to rent a bike, and Eddies had the kind of bike I was looking for (Electra). It was fast, easy and they were extremely helpful in getting me setup. The location is right there at the Towpath and was easy on, easy off. It made our trip really enjoyable. thanks!
Had a flat during a ride, and you guys fixed it in no time
Fast and friendly
Great service. One day turn around. Fair prices .
I needed my bike tuned for a fundraiser I will participate in. The team at Eddy’s took care of it, bike works great now!
Knowledge and experience is nice. I’m older and haven’t had anything to do when th bicycles in 40 years and I walked in told them what the problem was and walked away a little more knowledge and the solution I needed
Great service! Really nice people there.
Your techs were very knowledgeable and helpful. They did their job quickly and got my bike back to me in great shape.
Very knowledgeable and large selection on display
Excellent service. Thank you
Name brand bikes. The BEST service and staff.
There's a large quantity of bikes to choose from for people of all ages, and the staff were friendly and took time to help me try out as many as I needed to find the bike I wanted. They also helped me order my bike and made sure it was setup for me. I visited their Stowe location to see what they had, but returned to buy closer to home.
John Keffer was most helpful in researching the correct ring lock that would fit my bike, and calling the Trek service dept. for part numbers for the lock and the adapters and screws needed for installation. John also carefully explained and showed us how to correctly mount it.
My two experiences at Eddy's Bike Shop were very pleasant and postive. I will gladly recommend Eddy's to my friends and family!
Knowledgeable employees.
There was a bike mechanic available to help fix my daughter’s bike right away, which avoided a meltdown for not being able to ride her bike to school the next day. She saved the day, but also was so kind and went above and beyond while doing so. Much, much appreciated!!
Quick service, good work, friendly staff
You had the right product along with great knowledgeable and friendly service. Thanks
In addition to having a wide variety of top products, your staff is the best. They are all very knowledgeable and helpful. They take the time to listen and then make tremendous recommendations. After the sale, they also make sure you get the most out of your purchase by providing additional help. I drive 45 minutes, and pass by a lot of closer bike shops, to come to Eddys. It is always worth the drive.
Nice variety with bike brands. Best part is friendly staff
Very quick turnaround for a bicycle tune-up.
Toe clip fail
Employees are very knowledgeable and friendly. I was able to get my bike in and repaired in a quick time. The costs were in line and not overpriced.
Very personal service for all biking needs. Eddy's employee met all my biking needs (there were several) that very day so I could ride the towpath and had a great ride!
Service technicians are knowledgeable and helpful.