Customer Testimonials
Pleasure to work with. Very knowledgeable and helpful. Promised a time of completion and delivered as promised.
Josh was very helpful in helping me pick out my replacement wheel. He even brought the wheel back from the Stow store since he was going that way. I would definately recommend others to come here
Bike shops are generally great places - Eddy's in Willoughby is the best. No hassle. Wide selection. Easy return and assistance. Work with you to get the right bike. Definitely recommend.
Great service
Very friendly and helpful
friendly and knowledgeable staff!
Steve in service is top notch
The expert knowledge of picking the right bike for the individual body type. And how to maintain the upkeep.
Friendly and very knowledgeable!
Knowledgeable helpful staff.
Cycle selection covers wider range of cycling activities.
Clerk explained how to install my new shifter and sold me the product at a fantastic price. I was up and rolling the same day. Happily reporting from the Allegany Mountains! Eddy's also sells better cables by Bontrager.
The great selection is nice, but the expert, friendly staff is the primary reason I drive 45 miles to the Stow location for all my cycling needs.
Great customer service, great amount of inventor, great service
great selection!
Salesman took time to explain bicycle features and answer my questions. That is greatly appreciated.
Great service. Salesman knew his business
The large selection of bicycles and accessories and the professional and knowledgeable personnel lead me to love visiting this store.
Comprehensive and complete
Great selection of the most desirable brands. Knowledgable staff. Fair market value offering on trade-ins.
Great bike repair service. Nice, knowledgeable staff.
Friendliness of staff.👍👍👍
The friendly service
The mechanics are knowledgeable and courteous. I’ve always been satisfied with their work.
Polite, helpful. Many bike shops have a condescending attitude. I did not get that from you.
The service members were very helpful and seemed excited about helping me.
We came in 15 minutes before closing time to have our bikes serviced. They treated us so well and didn’t rush us out. Did a great job fixing our bikes and we are excited to get back out there!!
Michele L Stow, Ohio
Large product selection and excellent, knowledgable, expert staff.
Great service, fast and reliable
Good build. Thx JB, George Jimmy and Big Jim.
Been doing business for about 40 years now
I've had my bike serviced several times at Eddy's and I recently bought a bike rack at Eddy's, which they installed for me. Their staff is always very knowledgeable, professional and friendly and the service is always excellent.