Customer Testimonials
Reliable work
Available inventory
Great and quick service
Great products. Outstanding service!
Great mechanics!
Great customer service. They had my bike done on time and set up perfectly.
fast friendly service
The team members at your shop made me feel at home and helped me through every step of choosing the right bike for my wife. They answered all of my questions with patience as we look at several models. And my loves her new bike.
We visited the repair shop and the technician spotted the problem immediately and fixed it on the spot
Very quick service (30 minutes)😊
Wounderful
The great customer service!
Products election and customer service
Always helpful and courteous.
Sales person new just what I was looking for.
Everyone and everything is great, hooray!
Good quality products. Helpful sales and staff
knowledgeable and friendly
It’s our family bike shop. My kid’s raced BMX out of that shop. We are now buying for the grandkids.
I came in as a walk-in and received help immediately in a competent and friendly way -- from Tyler at your Willoughby location. Great people!
Tibor was very complimentary of my brand new Trek Checkpoint SLR 7 eTap.
I had excellent service at the Montrose store on Tuesday Feb 7th. I walked in with my bike, without an appointment. The gentleman in the service department was very friendly and welcomed checking over my Trek bike. Quickly adjusting my shifting, and he also offered some tips on how to get good results when using the rapid-fire shifters. He also offered and took the time, even though I did not request it, to clean and shine my bike. Excellent customer service!
Knowledgable, polite, helpful.
Fast, knowledgable and easy to work with.
You have a good selection. But more importantly, the sales clerk was very helpful. He took the time to show me all the options that were available. I really appreciated all of the help.
Your service was excellent but your prices are too high.
Great service and very helpful mechanics.
The entire staff was courteous and professional. I drive out of my way to make Eddy’s in Stow my go to place for all my biking needs. Special thanks to
JB for his help and expertise.
Excellent help choosing the right bike with the right fit. They have a huge selection of quality bikes and gear to help get you riding safely.
Great experience. Much better than past Eddy’s visits. Michael was excellent and was willing to work with me on price. Keep up with the great customer service and non pretentious attitude like the past Eddy’s stores had.