Customer Testimonials
Excellent friendly service with plenty of advice & patience. Delivered on time. Bike well built. Would highly recommend. Second bike purchased from Big Bear & standard of service never dropped
Excellent service
Friendly, helpful, honest service.
New to biking, not sure what you're after? Staff have expertise time and parodies to help.
Your staff very pleasant and knowledgeable and you had what I wanted.
Helpful service staff
Great range of products available. Friendly, helpful and knowledgeable staff who will ensure everything is perfect for you. I’ve had two bikes from them, highly recommended.
Super friendly and knowledgeable local bike shop, excellent service as usual
We came to buy our daughter a bike and Oliver could not of been more helpful. Your range of bikes and accessories was amazing too.
Physical shop. Able to see and ride the bike. Good info from shop staff. Great range of bikes
Very good product lots of choices and you can test ride and staff are very helpful
Independent shop giving tailored advice and time to discuss my requirements
Very professional and efficient with good advice given
I found the person I dealt with was knowledgable and willing to explain fully
Fantastic range of products
Polite, knowledgeable staff
Very competitive prices
Safe area to actually try out a range of bikes
Long established business with a proven track record for quality
Fantastic service and very helpful when coming into the store. And very insightful for helping someone who’s not been on a bike for 15 years
The shop itself has a designer shop feel to it, therefore you expect quality and that’s what you get, from the standard of wares, to the knowledgeable and skilled staff. Great bike shop all round!
Parts on the shelf can be fitted as and when required
Friendly and helpful staff
Really friendly. Great deals available in store on kids bikes and helmets. Great after sales service. Couldn't recommend this shop highly enough!
Great service and communication, bike all serviced and like new. Would have been speedier if Joe hadn't 'sent it' last week too. Speedy recovery mate.
Always friendly, knowledgeable and helpful. A great service.
Wide range of top quality products and professional, knowledgeable, helpful staff.
Nothing is too much trouble for the really friendly helpful staff.
No pushy sales rich was very helpful at every point couldn’t recommend enough
Great service from knowledgable people
Attentive customer service with sound advice. We found Oliver and Alex to be very helpful indeed.
Alex and Mike were excellent!! Very helpful!!!!
Top notch service, very professional.
Great team, excellent knowledge and quality stock all under one friendly relaxed roof, with coffee while you wait👌
Very professional set up.Great communication and service.