Customer Testimonials
Everyone in the store is very nice, polite and patient. They accommodate each customer's needs and take time with the customer rather than rushing the customer through. They all realize that this is a big purchase for a customer. No one made me feel dumb for the questions I asked and I appreciated that too. I drove over from Sussex for the bike and I really really like both the bike and the buying experience.
Good products. Friendly and knowledgeable staff who help find the best product for you without pressuring a sale.
Good selection at a fair price. We purchased two helmets and a seat. Service was good and fast. Thank's First name removed.
Helpful, quick with repair, knowledgeable , friendly. Good location
Place to get bikes repaired locally
Hands on customer service .
We had a wonderful experience. The young man who helped me was excellent!
Selection was incredible, especially in these pandemic times, service was personalized and we never felt rushed or pressured. Can’t thank the team enough for their assistance and if I ever need another bicycle or bike product I will be returning to 2 Rivers to purchase.
Great staff, fair prices, and exceptional quality!
I like this bike shop. Nice owners, nice workers. Good honest workmanship. They don't lie to make a dollar. They want your business for a lifetime. You see the store's integrity during a pandemic when everyone wants bikes and greed can emerge. Not this store. Strong integrity. Good customer service. And their repeat customers appreciate that. Please never change.
The service and the people are amazing and the prices are very fair
Very helpful
Customer service has always been genuinely friendly, attentive, and spot on. It's nice to have a local shop that offers the latest products and cares about providing top notch services.
From ordering to pick up of my new bike, everyone has been so helpful! The gentleman that helped me took the time to explain things to me, help me size a helmet and even put my new bike rack on my car for me. It was amazing the time that he spent with me. I am so appreciative! Definitely will be going back for future needs and will be referring family!
Great staff here, helped me with all my needs
I have already referred many people to your business. You have friendly and knowledgeable staff and fair prices!
I dropped our bikes off for a tune-up on a Saturday during the pandemic and was able to get them back the following Tuesday. The updates and quick repairs improved the performance of our bikes. We are happy with the service and will enjoy many more travel miles. Thank you
The workers are friendly and knowledgeable.
Service was fast and very well done!!! Very friendly staff, acted like they really enjoyed there job!!!
Very helpful and friendly associates.
I needed to get my bike repaired because I broke the chain. They told me that they were backed on repairs for about two weeks which I was okay with since I wasn't rising the bike anyway. They actually were able to turn it around within 24 hours. Everybody was extremely nice and professional.
Great place. Made buying super easy, pick up service was quick. Thank you.
Amazing customer service
GREAT place to buy a bike. We were greeted when we entered the store and were asked all the necessary questions to figure out what bike fit my needs. We headed outside to test ride the bikes and determined which bike was for me. Once back inside, we talked about any accessories that could be added to the bike which was added right then and there. Never felt rushed and left with a great Trek bike. It's not easy buying a bike during this pandemic, but they made it all go so smoothly and they were very busy while we were there. Thank you!
Nice people and a local business with similar prices to large corporate shops.
Your staff was excellent! Very friendly, accommodating, experts on the bikes and accessories, and responsive to my exact wants and needs. Very attentive and you guys were extremely busy.
Great customer service. Thank you!
Knowledgeable, great service, helpful, Trek dealer
On line inventory was easy to browse. Good quality. Only problem was the bell I bought under my name was listed under my wife's name and it was a surprise for her.
Two Rivers has great customer service and either stocks or has access to all the bike gear I need.