Member Testimonials
I love that the staff is very welcoming and the center is family orientated.
Friendliness of the community - staff and members
They are very friendly, it's clean, and it helps me ease my anxiety
Friendly and courteous staff are waiting to help with your workout as well as answering any questions.
The classes!!!
Generally, very helpful...overall, staff are very helpful. Always pleasant and striving to provide good customer service.
However, there are two things I want to mention;
1. When I went to the fitness center for my first try, the young man who assisted me, while very helpful, did not seem to understand my dilemma. I have COPD and have difficulty breathing after certain kinds of exertion. Tho I would love to use the rowing machine, it was really difficult for me, as it compromised my ability to get a 'good' breath. He didn't seem to notice that. Needless to say, I don't use that anymore.
2. I called in January 2018 to see about arranging swim parties for my grandchildren. I and my daughter left several messages, as we have children that have birthdays in January and February, and who both wanted a swim paraty. We never heard anything back. It was very frustrating, because we weren't sure whether this Y (Waverly) even had swim parties (we went to one in PA), and were 'holding back' because the grandchildren really wanted to have it.
That's all really. Like I said, overall, everything is very satisfactory. Thank you for the opportunity to comment.
Charlotte Smith
Member
My swim teacher Aaron was very friendly and helpful.
I enjoy the variety of activities offered from rock climbing to swimming. Staff are friendly and patrons are diverse.
Variety of classes and times
Early opening hours and late closing time to accommodate all schedules
The staff is friendly, the gym is clean, it has a pool, is in a great location, I could keep going.....
The facilities are nice. The staff is friendly
Great friendly team! Been going here for years. Even though I moved it is still my preferred option!
I like that it is a family center. I could bring my entire family
Missed class because pool was closed they never made up for that day
It's a great place.. I feel like I am with family when I am there.
The Y has so many activities for all ages..
The inviting atmosphere, the willingness of people to assist one, the diversity, the selection of classes and activities, and the overall friendliness of the community are several reasons why I feel the 33rd Street Y is a gem.
Great staff!!!
The staff always greet me warmly and the signs that tell you when a machine will be fixed by are thoughtful. Always looks clean and glossy. Overall a friendly and well organized place. New break room is awesome too.
it's a relaxed atmosphere. I feel I fit right in
People of all ages and body shapes work out and it doesn't have the "beauty contest" atmosphere so many private gyms have.
I appreciate having a pool available as well.
I don't mind paying a bit more for my membership ten I would in most private gyms for these reasons and also because I know some of my money goes to the other programming (for kids tec.) that Y does.
Commardarey and interaction with members plus great workerouts especially in the water.
Positive atmosphere, great equipment, clean, friendly and conveniently located!
It's a great community; diverse, friendly. Great place to meet and greet. Would like more exercise classes for seniors.
Friendly staff and friendly other y members, great facilities.
Friendliness and knowledge about services
Friendly, pressure-free, health-focused environment
Barre classes. new bikes in gym. pool Silver Sneakers clases
My son came away from this week's camp with nothing but positive things to say. The counselors were great, everyone was nice---a very happy experience all around, thank you!
friendly staff
There are so many things to like about the Y. The staff and front desk staff are very friendly and quite helpful. The Y updates the gym equipment and makes sure the equipment....cardio machines are functioning. If not functioning correctly, staff does an excellent job of remedying the issue. The pool is clean for the most part (even though it is a bit cool.) the showers and sauna are great. Sheree, Linda, Aaron, Ms. Angie, Dara are really wonderful.

equipment clean and has fans