Member Testimonials
The community vibe and the classes.
Friendly staff. Good atmosphere for family
I like that you have a lot to offer from exercising on the equipment, to exercise classes, activities for the teens to swimming.
Appreciate that the Y is a place people go to exercise, a place that welcomes families, a place where I feel welcome. Like I belong.
Have already completed previous survey
The Y is welcomes everyone!!
I like the variety of programs offered. There are activities geared to a variety of age groups and mobility levels.
my kids and i love going
Convenience, customer service, and equipment.
I love that I can work out and have my son watched at the stay and play. He loves it in there. I have trouble getting him to lewmy only thing is the play ground has been locked almost everyone we come and the one time it was open it was kins of a let down. Yes it is big but there isn't a whole lot for the kids to do. There isn't any interactive toys part of the playground. Also we can't swim if there is a class scheduled which I get but I noticed that no one came to the clan but wasn't informed if it changed to free soen
The freedom to be. Healthy
Great customer service from the entry of the facility. Dressing rooms are always clean and very spacious. The atmosphere is friendly and welcoming. Lots of activities
Everything
The classes are great. I love Zumba with Kristen, BodyPump and Total Body.
Classes are timely and instructors are really good.
I love the staff. They are so helpful, knowledgeable and friendly to all members.
Wide variety of group exercuse classes meeting everyone's needs. Fantastic selection of gym equipment.
Easy access and availability of equipment
Very friendly staff
I have come into the Waverly Y twice, to enquire about membership. The second time, I spoke to a person at the desk—NOLA—who took the time to find out what my needs were, to recommend certain instructors and classes, and to give me a tour of the facilities. In short, she made me feel welcome as a individual. I have had two free visits since, and have now joined my wife's membership.
Had Nola been my only contact, this recommendation would have been a 10. But my first contact, a man who wore a mask and lowered it only briefly and reluctantly when I told him I need to read lips, was nothing like so welcoming. He told me that I should go online to find the answer to my questions.
As a first contact, this experience was no more than a 3 or 4. I could have averaged Nola's 10 with the other man's low score, but that would not be fair to the quality of what she provided. So 9 it is!
Very large, clean campus. It's very community focused
Great
Fitness, classes water session
I like the atmosphere. I like what they offer for family time, teen time, and the gym time. Honesty I was scared to go to the gym and work out. I couldn’t find one my 12 year old could go to. The Y was the perfect match for us to workout and bond together. He loves the gym for basketball. It’s great for when it’s raining and you need a place to take the kids. My 4 year old can’t wait to be 5 and do the climbing wall.
Great facilities
Very clean and energetic for exercises and weightlifting
It is nice and clean and the people that work there cares a lot about the members
Fun, safe and friendly place for the family
Peace full
Friendly staff and everything I need for healthy living