Customer Testimonials
Expert knowledge of repair and products, enthusiastic staff, wide variety of bicycles in shop to purchase and will walk you through ordering and purchasing a custom bike.
Excellent service department and knowledgable staff
I found the bike that was right for me! I took it in for the first service. I didn't even know you can make a bike ride better after a first service but they did. Great customer service!
Great customer service from the staff at the E Providence store! Thank you for shipping an item to Colorado for me, much appreciated!
Great personalized service, friendly, knowledgeable, helpful, never pushy, real people.
The only bike shop I ever go to. Service is outstanding. Alex and Chad went above and beyond to get me taken care of immediately.
Friendly, knowledgable staff, greeted when you come in, feels accessible and welcoming to bike newbies, the joy of supporting a local business, nice selection, located on the bike lane - easy to get to by bike! I feel a sense of community when I come in the door - and I love their 'Bicyclical' emails - it's a delightful selection of local events (both bike and non), music, and other interesting tidbits.
Great staff and always helpful. I take my bikes there for service, and they always do a fantastic job.
Excellent customer service
Good selection of bikes and accessories
Nice, efficient and helpful service
As always, fast friendly service. Nick took good care of my bike and clearly explained exactly what he did.
Steven the bike fitter was very knowledgeable and skillful in getting me a good fit on my bike that I wanted
I've been more than 10yrs customer in RS it means very satisfied to this bicycle shop specially to the owner Rich until become friends.
solid store. I have shopped here a few times. Staff are polite and professional. No issues. A++
Schnell, kompetent und sehr freundlich.
Prompt friendly effective service
They take care of the clients
OUTSTANDING re: Product & Service
Convienent location and friendly service
Great service and knowledgeable staff!
The repair shop is the best ever! Repairs are fast, thorough, and fairly priced. This is my Go-to for maintenance and repair of my bike and the first place I would consider for purchasing a new bike.
Honest and competent ( but HAVENT ridden bike yet THIS YEAR!!!
Great products and service
The service team has always been friendly and attentive to needs for both products and services.
Great Service
staff are good.
Honestly the best and most consistently excellent customer service I’ve experienced in recent memory in Gold Coast, and anywhere in Australia at all actually
Quality gear and staff that shows how to use it. The Spoke shop also has a large inventory on hand.
Great folks
High end products.
Knowledgeable friendly sales staff.