Ascend
801 West Madison Street
Waterloo
WI 53594
United States

Customer Testimonials

Report a concern   April 10, 2026 — Rated 10 out of 10 by Richard Collier Slipping Gears Cycling
What do you like about our products and services?

Same day service-great customer service--what more could anyone ask for.

Report a concern   April 10, 2026 — Rated 10 out of 10 by D.B. Helen's Cycles Santa Monica
What do you like about our products and services?

Everyone in the store is helpful and friendly.

Report a concern   April 10, 2026 — Rated 10 out of 10 by M.G. TWO BROTHERS BICYCLE COMPANY
What do you like about our products and services?

Great service. Excellent communication.

Report a concern   April 10, 2026 — Rated 10 out of 10 by H.A. Black and Bike Wavre
What do you like about our products and services?

Service soigné et efficace. On prend le temps de répondre à toutes nos questions.

Report a concern   April 10, 2026 — Rated 10 out of 10 by U.U. Cube Store Halle
Was hat Ihnen an unseren Produkten und Dienstleistungen besonders gefallen?

Die Bedienung war freundlich und zuvorkommend. Mein Anliegen wurde zügig erledigt.

Report a concern   April 10, 2026 — Rated 10 out of 10 by Timothy Kramer Trek Bicycle Chelsea
What do you like about our products and services?

Knowledgable staff and always willing to help where needed. Great communication on the service from start to finish.

Report a concern   April 10, 2026 — Rated 9 out of 10 by Gary Garbe The Bike Shop South
What do you like about our products and services?

I enjoyed the personal attention and service with a knowledgeable staff member.

Report a concern   April 10, 2026 — Rated 10 out of 10 by Xochilt Rodriguez Cyclery USA - Rancho Cucamonga
What do you like about our products and services?

I always receive excellent service when I go in there. The staff are so attentive.

Report a concern   April 10, 2026 — Rated 10 out of 10 by Natalie Fitzpatrick Trek Bicycle Raleigh Holly Park
What do you like about our products and services?

It’s always a great experience at Trek Raleigh Holly Park! Staff is friendly, knowledgeable and clearly bike people.

Report a concern   April 10, 2026 — Rated 10 out of 10 by A.K. Wheel & Sprocket, BIKE EXPO SALE!
What do you like about our products and services?

Knowledgeable and extremely helpful staff. Great bikes. Great products. I have bought all of my bikes at Wheel & Sprocket. I like your bike guarantee policy. I bought a bike at the bike expo several years ago took it home and did not like it. Luckily I returned it and bought a new one from you. I’m very satisfied with this bike!

Report a concern   April 10, 2026 — Rated 10 out of 10 by Michael Spencer Trek Bicycle Davenport
What do you like about our products and services?

Staff was extremely helpful in providing information on the various models of bikes which helped make my decision on purchasing. The Trek brand is a very well built product with a great warranty.

Report a concern   April 10, 2026 — Rated 10 out of 10 by B.K. Trek Bicycle Lawrence
What do you like about our products and services?

Extremely helpful staff that make great recommendations!

Report a concern   April 10, 2026 — Rated 10 out of 10 by Debra Penrod Trek Bicycle Oklahoma City
What do you like about our products and services?

Impressive

Report a concern   April 10, 2026 — Rated 10 out of 10 by S.P. Trek Bicycle Sacramento Midtown
What do you like about our products and services?

very pleasant customer service.

Report a concern   April 10, 2026 — Rated 10 out of 10 by S.L. Trek Bicycle Lamar
What do you like about our products and services?

Tyler is always super helpful with all my cycling questions!

Report a concern   April 10, 2026 — Rated 10 out of 10 by Paul Sueppel World Of Bikes
What do you like about our products and services?

They poop their pants and that’s OK

Report a concern   April 10, 2026 — Rated 10 out of 10 by S.P. Ridley's Cycles Okotoks
What do you like about our products and services?

We like coming here. Servicing is good. People are friendly. They even offer to load up bikes onto our truck and small things like holding the door for people with bikes.

Report a concern   April 10, 2026 — Rated 10 out of 10 by Nicole Albrecht Trek Bicycle Grand Junction
What do you like about our products and services?

The Trek team always has a great attitude. I feel comfortable asking silly questions about my gear or having them help me find a specific product for my frankenstein Santa Cruz. Their turnaround time can't be beat and warrenty is super easy. They do a lot for the community too. I really can't say enough positive things about the folks at this shop!

Report a concern   April 10, 2026 — Rated 10 out of 10 by C.F. Bike Doctor - Bel Air
What do you like about our products and services?

Honesty and integrity.

Report a concern   April 10, 2026 — Rated 10 out of 10 by Dan Ware Trek Bicycle Palm Desert
What do you like about our products and services?

Very professional staff - friendly and knowledgeable

Report a concern   April 10, 2026 — Rated 10 out of 10 by L.B. Bike Doctor of Annapolis
What do you like about our products and services?

Do not share my information.

Report a concern   April 10, 2026 — Rated 10 out of 10 by B.S. B&L Bicycles
What do you like about our products and services?

Great products and friendly, knowledgeable staff.

Report a concern   April 10, 2026 — Rated 10 out of 10 by Steve West Alter Ego Sports
What do you like about our products and services?

Daniel did a fabulous job with my seasonal tuneup and set up a new set of wheels with tubeless tires, and retaped the handlebars. He cleaned and tuned up the drive train making it look immaculate, and adjusted the brake rotors to enable easy swapping of wheels. Bike looks like new.

Report a concern   April 10, 2026 — Rated 10 out of 10 by E.T. Trek Bicycle Kortrijk
What do you like about our products and services?

Snelle service en vriendelijk en hulpvaardig personeel

Report a concern   April 10, 2026 — Rated 10 out of 10 by David Masters Trek Bicycle Store of Cape Coral
What do you like about our products and services?

The people at Trek bike shop has done a great job on bikes I have brought in. From a full bike tune to replacing broken spokes, they have done an excellent job whichs keeps me returning.

Report a concern   April 10, 2026 — Rated 10 out of 10 by Anthony Gardina Trek Bicycle East Providence
What do you like about our products and services?

The staff was great and really helped me find what I needed and worked with me with taking my current bike

Report a concern   April 10, 2026 — Rated 10 out of 10 by Gary Whitney Trek Bicycle Gig Harbor
What do you like about our products and services?

Service was fast and cheerful. It was a good experience

Report a concern   April 10, 2026 — Rated 10 out of 10 by P.M. Trek Bicycle Coppell
What do you like about our products and services?

Fast, competent and friendly service at a reasonable price.

Report a concern   April 10, 2026 — Rated 10 out of 10 by D.H. Lewes Cycle Sports
What do you like about our products and services?

Outstanding Service!

Report a concern   April 10, 2026 — Rated 10 out of 10 by Philip Uglow Ridley's Cycle
What do you like about our products and services?

Great attention to detail and friendly staff.


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