Customer Testimonials
Everyone in the store is helpful and friendly.
Great service. Excellent communication.
Service soigné et efficace. On prend le temps de répondre à toutes nos questions.
Die Bedienung war freundlich und zuvorkommend. Mein Anliegen wurde zügig erledigt.
Knowledgable staff and always willing to help where needed. Great communication on the service from start to finish.
I enjoyed the personal attention and service with a knowledgeable staff member.
I always receive excellent service when I go in there. The staff are so attentive.
It’s always a great experience at Trek Raleigh Holly Park! Staff is friendly, knowledgeable and clearly bike people.
Knowledgeable and extremely helpful staff. Great bikes. Great products. I have bought all of my bikes at Wheel & Sprocket. I like your bike guarantee policy. I bought a bike at the bike expo several years ago took it home and did not like it. Luckily I returned it and bought a new one from you. I’m very satisfied with this bike!
Staff was extremely helpful in providing information on the various models of bikes which helped make my decision on purchasing. The Trek brand is a very well built product with a great warranty.
Extremely helpful staff that make great recommendations!
Impressive
very pleasant customer service.
Tyler is always super helpful with all my cycling questions!
They poop their pants and that’s OK
We like coming here. Servicing is good. People are friendly. They even offer to load up bikes onto our truck and small things like holding the door for people with bikes.
The Trek team always has a great attitude. I feel comfortable asking silly questions about my gear or having them help me find a specific product for my frankenstein Santa Cruz. Their turnaround time can't be beat and warrenty is super easy. They do a lot for the community too. I really can't say enough positive things about the folks at this shop!
Honesty and integrity.
Very professional staff - friendly and knowledgeable
Do not share my information.
Great products and friendly, knowledgeable staff.
Daniel did a fabulous job with my seasonal tuneup and set up a new set of wheels with tubeless tires, and retaped the handlebars. He cleaned and tuned up the drive train making it look immaculate, and adjusted the brake rotors to enable easy swapping of wheels. Bike looks like new.
Snelle service en vriendelijk en hulpvaardig personeel
The people at Trek bike shop has done a great job on bikes I have brought in. From a full bike tune to replacing broken spokes, they have done an excellent job whichs keeps me returning.
The staff was great and really helped me find what I needed and worked with me with taking my current bike
Service was fast and cheerful. It was a good experience
Fast, competent and friendly service at a reasonable price.
Outstanding Service!
Great attention to detail and friendly staff.

Same day service-great customer service--what more could anyone ask for.