Customer Testimonials

Easy and convenient access to the lot. Also, quick service for drip of at the airport.

Friendly knowledgeable service!

The EASE of it all! I rarely have to wait more than a minute or two on either end. Friendly drivers, and great location next to the airport.

very easy to use and friendly staff

Help with luggage and quick pickup and being brought to airport!

Great customer service, prompt pickup and helpful employees. Service has improved since my last visit. Appreciate having a person at the window when leaving, I had issues with the scanner reading my QR code and he scanned for me.

We love Park N Fly and always use the service at Cleveland!

The security of the facility is good and how the spaces are set up makes it easier to park. I also like covered parking area.

Dependable.

The driver/shuttle was waiting at the lot marked "full". We had our reservation. hooray!
The driver directed us to open spots and was right there to pick us up.

On return, there was a shuttle waiting and another arriving. Ours filled quickly.

Super service. Reasonable price. Highly recommend.

it's easy and covenient

Easy to reserve and smooth process to park and get to airport. Always feel secure parking in the lot

The convenience to the airport, the convenience to the Interstate, the efficiency of the operation, etc, etc, etc. Over the years, I've never once encountered a rude driver. Having access to Park N Fly is just one of the absolute perks of my job. You guys are the best.

Airport pickup is usually relatively quick which is a good thing for late arrivals. Friendly and helpful drivers.

Quick convenient entry and exit. The buses run very frequently. I love the setup that you all have with communication with the buses and letting the drivers know what aisle the customers are in. keep being GREAT at what you all do on a daily basis.

Drivers are very helpful with luggage. They're always pleasant. Thank you.

Quick, professional service at a fair price

Drivers are very helpful and kind.

I just dropped the car off and left. When i arrived my car was waiting for me. Super quick and simple.

Professional staff-,clean buses- timely response for pick up. Keep up the good work. First name removed

Great Service!

Convenience of paying online and excellent shuttle service.

Fast, efficient and safe.

Ease

Driver’s are very friendly, assist with baggage with politeness!

I am delighted with your service. Just yesterday, I had to rearrange a trip the day off, not once, but twice, due to changes in others' schedules. When I couldn't cancel his parking reservation online, I emailed the office to request assistance. Soyora replied this morning that it had been canceled and a refund was issued. Over the years, I have had to contact the office twice and have been delighted both times. Thank you for proving customer service is alive and well. It is greatly appreciated, and you have our loyalty for this and so many other reasons.

Good service, fair price, consistent customer experience.

Very little wait times for pick up to and from the airport

Nice, safe place to park. Courteous, helpful drivers. Competitive pricing. Frequent busses/short wait times.

Convenient and pick up is on time to bring you to the Airport and the people who work there are really nice.