Customer Testimonials
Great service
Judy was very professional, polite and knows the product she is selling. She was very helpful and if returning I will ask for her to assist me....great customer service skills.
However the lady who took my payment for my purchase was a different story.......one word describes her "Curt".
Tim gave us time to browse around without pressure, also had good jokes.
Enjoyed working with Helen in pensacola store
Mrs hunter made us feel like part of the Ashley family.
She was very patient with us and wasn’t disappointed when we did buy right away.
This is why we are returning today to buy from Mrs. Kimberly hunter.
When you are buying furniture. You want to make sure you have a happy experience.
Mrs. hunter did that for us.
Kimberly was very friendly, professional ,knowledgeable and she give us time to think about, l actually came back a second time with my husband, to make the purchase .
Great service from Mr. Tim. We will be purchasing furniture this weekend.
Made to feel very welcome the moment we entered the door. Liked all the information that was offered about the differences of the loveseats.
We came in looking at bunk beds. The lady that helped us was very nice. It was overall a great experience.
Salesperson was very personable
Good customer service
It was nice a the experience was wonderful
the Sales person was very pleasant and helpful. We drove quite a distance only to arrive moments before closing time. The sales staff did not rush us out. Our sales person even helped us by searching on line for what we were looking for.
Our sales associate was very friendly and listened when we told her what we wanted.
Excellent rep Jim helped us. We want to buy from him.
Your salesperson, Michelle, is a true professional. It was apparent she had full knowledge of Ashley's Furniture, Manufacturing, fabrics, and design detail . She helped us by taking the information we provided and expanding our thoughts with details to help us with our purchases.
Mary, (can't remember her last name) was extremely helpful and very knowledgeable.
We have enjoyed speaking with Blake in Pensacola about buying our living room furniture and a Tempura Prima mattress and bed lifts. He has been very accommodating and worked well with us. We are going to purchase our furniture in December.
Michelle was very informative and helpful
Our Salesman Tim worked hard to get us the price we needed to be at. Checked to make sure we had all the discounts we could get. We appreciate all the time he gave us.
The sales rep. was very nice and easy to work with.
Helen was super helpful and got us going on everything we needed.
Each time I have been in Ashley, I have been treated with respect and not pushed in any way. That is greatly appreciated. I have purchased furniture from Victoria and Marcia and both are very professional and take time to answer questions and be available.
She explains different ways. To buy and layaway if needed and ask if I had any questions concerning the furniture or if she could look for anything else I needed was a pleasant visit thanks
Staff was very friendly and listened to what i have and gave advice about what might work for me.
Good service, pleasant experience.
Helen was great.
The service was great and very helpful.
Our salesperson, Charlotte Toms helped us design 5 rooms. We went back to the store to purchase all of it the next week and were told she was gone. So we purchased it from another store.

Very friendly, showed what we were looking for and various options. An excellent first visit. However, we feel your delivery charges are excessive and that may be a deal breaker between you and competitors.