Customer Testimonials
Great customer service
Wyatt was super friendly and helpful!
Whitney was super personable and helpful. The only thing I hate is that my mattress is still not in, but that’s not her fault at all. That’s an issue outside of her customer service
The sales representative was nice, respectful, and very accommodating. She made the purchasing of our furniture a super easy process.
Emily is extremely knowledgeable and helpful.
Salesman was very helpful and knowledgeable.
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Young man Wyatt, who helped us was very knowledgeable about the furniture we bought.
Great customer service
Wyatt, our salesperson, was super friendly and helpful.
The sales person was very personable.
Our salesperson was EXCELLENT
Great customer service! Emily Burnham was awesome, knowledgeable and courteous!
The delivery guys were prompt and very courteous
Nate was excellent and very helpful...He needs a raise!
Went to the store in Opelika as a first stop for looking for a new matress and foundation. My bedroom set and matress were purchaced from Ashley 17-18 years ago so it seemed like a good place to start. Nate Hodge was very helpful. He listened to my needs and my description of my husband's needs and was able to recommend three to try at different price points. This was incredibly helpful as matress construction has changed a lot since I last went matress shopping. Nate advised me that prices would go up without making me feel pressured (this was not a surprise to me as I am fully aware of trade agreements and changes that have been made). Nate printed off data and current pricing for the three matresses I tried. This is perfect for me to research construction and reviews. I found the experience at the Ashley store both positive and informative. I do believe that selecting a matress from a 10 min test drive is difficult and have not made a decision yet. I absolutely appreciate being given factual information and honest data about pricing changes. I will be seriously considering the options I tried as out matress is beyond due for replacement.
Just the right balance between letting us look on our own, being there for questions, and being there when we were ready to purchase. We loved Whitney at the Opelika, Alabama store!!!
Salesperson was excellent. Quality of the furniture and selection was wonderful.
The experience was a pleasure. This location store is beautiful. Our salesperson was great. Not pushy at all. She was helpful when you needed her. Whitney has a great personality. We couldn't have had a better experience in picking out our new living room. Thank you Ashley.
Whitney was very personable and patient with us.
Salesperson was patient, knowledgeable, answered all questions, personable yet professional
Cindy was so helpful while looking for patio furniture. She wasn't pushy and helped us decided between the two sets. She was training Benny that day, he was very sharp, and he stood and watched and didn't overcrowd us while shopping. I could have ordered online but I try and support the local brick and mortar stores as much as possible and I'm so glad I did. The experience was easy and pleasant.
The sales representative, Whitney, was helpful, knowledgeable, courteous, professional and friendly. The store honored the web price for the items I ordered. Would definitely recommend Ashley to friends and relatives.
Comfortable and easy shopping. Sales was very informative and didn’t hover.
The store is beautiful. The sales person Whitney was great. Easy to talk to, not pushy, honest. We really like her.
Emily B. was very helpful and knowledgeable helping us with our furniture need.. give her a raise :)
Whitney was great and very helpful. We are still waiting on our Mattress delivery, so cannot comment on how we liked our purchase. But the experience at the store was great.
Wonderful salesman. Very knowledgeable about the First name removed products in the store.
My sales person was very helpful, friendly and knowledge.