Customer Testimonials
Excellent Customer service
The ease of ordering our furniture. Customer service. Whitney is fantastic and helped us get what we wanted.
Everyone in the store was nice Friendly & helpful.
Liked the furniture and customer service was wonderful. I do understand the waiting for the shipment!
Whitney is my reason for a 10. She is a knowledgeable, compassionate asset to the store. She had originally talked me into the Guardian program and I'm glad she did. She worked just as hard, to help me with a replacement item, as when I originally bought my chair. The gentleman at the front desk was also kind and helpful. I will definitely be back.
My sales personnel was very helpful and kind. She understood my needs and wants helped me find what I needed.
The patients of the young lady that assisted with the overall purchase of the furniture
Personal service! I love this store and all the team members! Whitney is awesome and Peyton super nice and a great sales manager as well. I could not have asked for a better experience
Everyone was nice & Helpful easy process of purchasing…
The sales person was very attentive to my wants and needs
Salesperson very personable & helpful. Knew her inventory.
It did not seem like pressure sales
The service and delivery
Salesman Whitney Miles already know what I need for each room. Salesman Miles was brief on our initial walk thru of what furniture I would like in each rooms.
Beautiful store and very helpful, friendly staff.
Easy shopping experience. Good prices. Nate was great to work with - knowledgeable, personal attention, and prompt responses. Found what I liked and delivered quickly. Will shop there again!
Good customer service.
Friendly and superb customer service!!!
Nate was very well versed on the product we were looking for and flexible with price range
I felt like I was treated like family, when I walked into the store. The sales associate was very courteous and pointed me in the direction of the style of furniture I was looking for, and after I was done lounging around the different choices, he helped me configure the specific sofa I selected! I will definitely tell all of my friends and family to go see Nate Hodge, at the Ashley Home Store in Opelika Al when they are planning to buy ANY new furniture! My new furniture is being delivered TODAY and I feel like a kid on Christmas morning! The excitement is making me delirious! 😊
Staff very knowledgeable
Our salesperson made it easy!
My salesperson was very knowledgeable of the Ashley products and made buying effortless for me. My only complaint has been the wait time to receive my items. I was informed of the possible wait at the time of purchase, but had hoped it would not be this long.
Our sales associate.
Personal attention, and interaction, and very friendly sales staff. I feel like I have my own interior designer!
The customer service. Real pleasure speaking with Wyatt he was honest about everything. Only problem I saw was his table wasn't working right. It keep putting letters and numbers in that you didn't even push. Then sometimes you would type something in and it wouldn't show up.
Personalized experience where he listened to everything I said and showed me exactly what I asked to see!
The customer service was fantastic and unlike any store I've been in.
The atmosphere the sales person was a delight I had a great experience!
They delivered my furniture early after waiting since May. Their customer service was excellent.