based on 4891 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Varieties of chicken flavor.
Everything! Had the best waitress, seated quickly and wings were awesome!
Overall experience was good. Food was good and waitress was nice but definitely understaffed. Our waitress alone had a minimum of seven or eight tables and I only saw one other waiter plus a hostess, but even with that it was a good time.
Always good..
Great food and lunch specials.
Our recent experience with ECW+Grill was excellent. The food there is also perfect, and we never have any complaints. The staff is very friendly and welcoming. Ther service is great as well. This is one of our favorite restaurants. Glad to have a great place to eat locally in King! I really look forward to returning again soon for a great dinner! Love King ECW!!!
Food was great and pick-up was fast. Great experience. Will continue to come back and recommend others.
We love our waitress'.
Delivery was on time and did was great. Only issue I had was that the different flavors were not labeled.
The food. The waitress was very good
Service was superb, she suggested flavors of the wings that I should try. Very delicious also
Service is usually great but sometimes there's a bartender that is nowhere to be found, or really slow.
Order not ready at stated pickup time. Not that big of a deal as it was busy. The wings were pretty disappointing. Dry with virtually no sauce. Ordered 15 maybe ate 5. Had to melt some Texas Pete and butter to doctor them up. Pretty disappointing for $21.99.
Great staff!!!
Our server was very good and we always enjoy our time there.
I've been coming to ECW for yrs never had any issues. Last visit my order was wrong & I don't drink sweet tea cause I'm diabetic & my refill was sweet tea. Not complaining cause I've never had any issues just giving feed back.
Great food yummy
Waitress was friendly and accommodating
Had my daughter’s 13th birthday there. Brandi, Peyton, and Tabi were very attentive and great to work with. Great customer service !!!!
The food, temperature and timely delivery were impressive.
Put boneless wings/chips deal for $32.99 on app. Always have to call this order in, only option on app is for traditional wings for this deal.
Our server wasn’t the best she kept calling us love and babydoll darlin etc and wasn’t super attentive. The bartender was amazing and so were the drinks. I guess I’d appreciated more attention from the server like she would leave the drinks laying at the end of the bar while she was talking to other staff members and when we asked for stuff it took a very long time for her to bring it. It wasn’t a busy night so.
Often wings are dried out when ordered - feel expensive for quality of food
The staff and food are amazing
I ordered this food on a discount because last time I ordered they got the order wrong. THIS time the Buffalo Mac and cheese was left out of the to go order
Every time I go it’s a drink or a side or something. Three times in a row the order is wrong. Just can’t keep paying money for food and then going hungry because I don’t get the food
Ordered 25 garlic Parmesan wings. Only 5 were made that way. The other 20 were not. No Parmesan on any of them. All 25 wings were very overcooked and dried out.
Very disappointed.
Have ordered from the Harrisburg NC location, never had any issues there.
Excellent service, and large portions of food with your meal!!!!! We will be back very soon
Good food, good service. Please, for the love of god, GET SOME NEW PLATES!
Good food, wonderful service, value for the money, what's not to love.
Unfortunately the burger I ordered they said would have mayo, lettuce, tomato and pickels but when I got it home it only had cheese. Not happy. The chicken quesadilla had all the chicken in the center, Not spread out and not much chicken. Also not very happy. The chip were soggy not chrispy.