based on 6932 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The food was delicious and the service was excellent
Delicious food and great customer service
As always, I enjoy eating at this East Coast location. The food is always good.
We ordered the 25 boneless wings and chips. The chips were fantastic, but the wings were hard and dry. Not over cooked. As if they had been made previously and then recooked to warm again.
Wonderful service. food was hot
Food was awesome, had the chicken nachos, & 10 hot wings. Sat in bar area & our server was exceptional!
Great dine in
Great wings. Atmosphere and service are good. Especially enjoy it when I have a reward too.
Food was very good. Staff seemed to be disorganized - we waited about 15 minutes before asking for a server, as no one was apparently assigned to our table. We were fine with it, but recognize that many people would not be. Our server seemed new, but he was very friendly and attentive. We enjoyed our experience, and perhaps we were there at a bad time, but staff seemed to lack organization.
Quickly sat down and customer service was great!
Was hot and ready when I arrived.
Food was very good, service was excellent. Deanna does a great job!!!
Great customer service. The bartender had a wonderful attitude.
Lastly served
The chicken tenders in all three of my meals were overcooked and dried out. They came with next to no sauce in the box with them, so they were just dry, hard, and difficult to chew up.
Best wings & Burgers! Easy to feed a variety of people's taste and orders delivered correctly.
Wings cooked to perfection. Friendly staff.
Staff was very pleasant and kept a keen eye out for anything we might need. Drinks never went to Empty.😁
The staff is excellent. The food is very good. Nice atmosphere.
Very welcoming place.
Server training on timely delivery of beverages. We love the food here but it took 15 min to have our beers delivered. We will definitely be back because we love the wings!!
The food is always good, lots to choose from to keep ya coming back to try something else
I placed an order using the app, the order was placed at 4:05 for pick up at 5:00. The order was not ready until after 5:30. When I got home my wings were under cooked and Hot chips were under cooked. Very disappointed with the Thomasville location. This was the 3rd time I have had an issue with my take out order and I probably won't be back.
Great bar staff, and great food
Everything!
Caesar dressing was missing from salad and tenders were not rolled in sauce I paid extra for.
Wonderful food and wonderful experience
The waitress name Erin overcharges and adds tips to customers cards without their permission. If you tip her cash she will still add a tip to your credit card. She needs to be fired for doing this. I have had to call to have the tip removed from my tab because I had already tipped her cash. My family and I came back this weekend to eat and I see you all still have that thief working there. We love the food but she can NEVER be our waitress again.
Food is always hot and fresh.
Some of the tator tots were ENTIRELY TOO SALTY. Someone apparently turned the seasoning upside down and poured instead of trying to spread the seasoning evenly.
Nowhere near any semblance of healthy...
Our orders were wrong, our waitress said that management would come and talk with us but they never showed up. It seems like it gets worse each time we come in to eat.