based on 300 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Food and service was great! Always a good experience!
Food was great like always! Mocksville is the better East Coast in my opinion! Waitress was not great at all! She would disappear! We were left empty on drinks! I seen one Waitress never stopped moving, and made sure her tables was taken care of! Our Waitress was not good! She would disappear for 10 minutes, then walk by, and not even come over!
The food is always good and served hot. The service from the staff is exceptional. Great job !
The waitress was great very friendly and attended to our needs and the food was great.
Left all chips and one ranch out of order.
Good service and food as always
Good customer service
The wings were dry and my order was wrong
Waitress was excellent
Food was cooked right
Food
Food was good
It’s a fun atmosphere. The weight staff is phenomenal and the food is excellent.
I think it’s ridiculous that when you pay your bill they keep the charge and just not once but twice once in Winston-Salem and then in Mocksville if you owe back in change 14.90 they only gave me 14.00 dollars back I think that’s not right
The wings WERE NOT burned!!!!!!! and i could actually eat 9/10 of the wing instead of only being able to eat 2/10 of each wing. Burnt wings were seen by both the manager the server w/o any compensation or I am sorry about your food. Trying to decided to drive 6 miles to ECW or 6 miles to Mountain Fried Chicken.
Food quality has declined since opening and prices arent justified. Service is awful. 1 bartender for the entire dining room who is on their phone rather than checking on tables doesnt work. No silverware given for family of 4. Requested silverware and was given 2 sets. Entrees took long to arrive. All drinks at table were empty when food arrived and no refills offered. Server never came back. Fries advertised as beer battered, but were not. Recieved standard fries which were even undercooked.
Had been a while since last visit due to disappointing experience. Dont plan to return.
Order was correct and on time. Food is good.
Shrimp salad was great!!
The food was ready for pickup and I didn’t have to wait. The wings were amazing and there was enough ranch and veggies for everyone.
Left out an order of 10 wings. The wings were not crispy as requested.
I enjoy going here with my son. It is our new favorite restaurant. The food is great and the owners & staff are so kind and amazing!
Great food.
I can count on ECW to consistently provide good food and service at reasonable prices.
New waitress very nice and awesome very good vibes
We have always enjoyed the food we have had at this location. The service is usually very good and it also is a good place to take a family.
great service! good food, the only down side was the soda machine was down however the sweet tea worked for me.
1. We almost always order takeout and our food is always cold when we pick it up because it’s always just sitting behind the counter not under heat lamps or anything. That’s just always been my biggest bummer from this restaurant. It’s just knowing that we have to go home and spend additional time to heat up all of our food again.
2. We also consistently order two very different wings. One is really spicy barbecue and one is virgin no spicy whatsoever. I would say about 80% of the time our wings aren’t labeled and we have to figure out which one is which, and that’s not very fun.
Really great food...server was really engaged even though it was the end of the night and it was a lot a food.
Great service! Good food! Beer is cold.
Your reward card is not working. The last three times I have used my card, with which I have over one hundred dollars on it, I have not received any credit for those points/dollars. No explanation from either location as to why. Never had a problem with this until these past few visits. No explanation from server as well. Hopefully you can shed some lite on this situation. Right now I would not recommend anyone using this program.