Customer Testimonials
Everyone is very friendly and helpful every time I call.
The UW Fox World Travel Business Team member was very prompt in responding and provided very good assistance in booking my flights promptly, within 30 minutes of the request. Very appreciated. Thank you.
easy to book, reminds you if you forgot car and hotel so you don't have to pay multiple reservation fees
Response via email is generally prompt and it is not too hard to request and make necessary changes.
Fox is reliable and accurate. One thing that would be more helpful is that when there is a change to my flights, currently you send me an e-mail saying there was a change requiring action, but do not tell me what it is. Often, the flight time has just changed by a couple of minutes. But other times the flight was cancelled or completely changed. But I have to take several steps to track down the original information and compare it with the new information and try to figure out if it's really a relevant change requiring attention or not. It would be helpful if you provided a better summary of the change(s) right in that "alert" email. Thank you.
Prompt responses
Took the time to explain everything. Very informative and very helpful.
The support desk was extremely helpful and the booking was very smooth
The helpfulness and knowledge of the team along with the convenience of having your service to book travel arrangements.
Clara was great to work with! She was professional, thorough, and asked good questions. I would be fortunate to work with her again.
Very friendly and personal, so glad UW switched back!
The ease of making reservations. I would like to see improvement of after-hours emergencies with check-in or flight issues. Seems to always be hard to reach someone when you are in a frustrating situation of those issues.
Timely responses. Helped to change flight opportunities to better convenience me.
Convenient
Very user friendly and final confirmation received quickly.
The folks are very professional and friendly. They are helpful when I request a change.
Thanks,
It is quick and very easy to use every time.
I like the fact that my flight and hotel was seamless. I was given choices and able to pick what I liked.
Very easy to book thru. Willing to help make changes on the fly.
Easy Booking
It was our first time using a travel agent and I would definitely do it again.
Chelsea was able to provide us with even more than we had hoped for and still stay within our budget. The hotel was a beautiful 5 star and included an amazing daily breakfast buffet. The excursion to the Palace of Knossos also included a private driver and tour guide, a tour of the archeological museum, and an authentic Cretan family style dinner. It was way more than what we had expected and we loved the entire experience.
The booking process was a breeze and Leah helped us find exactly what we were looking for in a honeymoon destination.
Easy to navigate and a very informed travel advisor, Alana.
Very easy to book travel and always very helpful if things change or if questions arise
Everything
It just makes the entire process of traveling so much easier. All of my information is in one place.
Very friendly and had all the information we need to plan our trip.
Having someone let us know we are traveling to a safe area and decent resort. Also finding the best flights we can pick from.
Friendly
Easy to work with