Customer Testimonials
Very good attention.
prompt responses
Quick responses
It was simple and easy to use
Very friendly and knowledgeable people. Got back to me in a timely manner.
simple and easy to use!
tailored to my needs
Efficient and Friendly
Follow up!
Excellent service, thorough and timely follow-up, and continuous feedback on booking and trip changes feedback.
I like that there are options available to the employee so that they can find something that works best for them. There are also rules built into the travel search so you know your limits and the company's preferences.
Rep was great to deal with
I liked the professionalism and patience of the customer service representative.
Our company went through a system update which made booking a flight before a big work event challenging. There is still no comparison for getting the chance to speak with a real person. The woman who worked with me needed minimal details and was able to confirm my flight/itinerary over the phone. Shortly after the call, everything was confirmed in compliance with our corporate policies and I was able to see flight details in my own flight carrier app. Thank you.
You are easy to use!
Friendly and helpful was really nice
I just received the very first email from you, all information looks ok. I assume Schneider uses your services because you provide an excellent service.
Was a good experience.
very easy to navigate and work through Concur webpage. Also, the representatives from Fox World are all very helpful at any time of day with answering questions, making emergency reservations.
Booking travel through FWT is very straightforward, with useful features such as search filters, and is conveniently integrated through my employee account. One minor suggestion I have is adding the option to refresh the list of hotels showing up in the search results based on the area selected in the map.
Kim and Gina at Schreiber Foods know the travelers and understand our business and their needs. They always provide exceptional service!
the website is very easy to use.
Be able to find reasonable fares and preferred airlines.
Leah at Fox Travel is wonderful. She assist you with your every need.
Amy Bunnell was most helpful and answered our questions in a timely manner. She was very patient with us as there were two couples involved in booking our Rhine River cruise. We would definitely work with her again.
nice hotels to stay in
The customer service rep I spoke to was friendly and knowledgeable. My issue was resolved quickly.
Great recommendations about hotel options and questions answered promptly. Also, we are not notified when ever there are any changes to our itinerary.
The expertise of our agent!