Customer Testimonials
I think the travel agents are very knowledgeable of our unique University travel policies.
Quick and clear communication.
I haven't had a direct communication with Fox World Travel since all my work-related air tickets need to be purchased by the business personnel. But it seems that Fox always provides with us a quick response and travel options suitable to my needs. Everything has been smooth with Fox so far.
Excellent service and quick responses to all my questions. Martha has been the best travel advisor. Very helpful and informative!
Reg is great!
Efficient and quick
Your account reps are always willing and able to help me when I have an issue
Easy to navigate and appreciate the notifications and reminders.
You are personal and quickly overcome the issues with Concur.
Always willing to help and have a pleasant attitude.
Today Mrs. Joy was exceptional in her assistance and guidance. Having positive individuals to speak with early morning is great.
Staff is always friendly and helpful!
consistency and responsiveness
Simple to use and full featured service.
Chelsea Sarauer did an excellent job helping us with our trip to Costa Rica.
Followed up on a issue I had and provided me with options for dealing with it in the future.
Mary Jo in international travel was excellent!
Good communication
Phone service was quick to pick up and able to find what I needed in terms of routes and option of travel. Thank you also for being able to connect with my acount information as this reduces the additonal administrative step needed in the process. Extra freed up time is always the most valuable.
Customer service was very good
I scheduled a hotel, Hampton Inn, on Friday November 8 for Sunday November 10-11. I logged out of the system and did not receive the update email till after 5 pm, past my normal work hours. I did not know that i had to log into the system within 6 hours to verify some information, even though i already had my confirmation email for this hotel. I am getting ready to leave on Sunday and check email to print off itinerary and notice that this hotel reservation is cancelled. I had to re-do my reservation at a different hotel at the last minute. I am not one to check my work email on after hours or on the weekends. Had I not checked for the itinerary, I would not have known till I arrived at that Hampton Inn, with no reservation. That is not acceptable in this instance.
It's nice to get help and advice from someone that knows much more than myself in this area.
If there is ever a problem. While on a trip, I am able to place a call to my agent to help me.
Site is easy to use and comfortable to navigate.
Emily was very organized, but also very patient with our group. She always have everything all put together nice and neat for our group!
This reservation was made for me. I really cannot provide any feedback at this time.
Thoroughness of flight and hotel options.
Everyone is friendly and professional.
the site is easy to navigate and user friendly. This is critical when booking business travel which can be last minute.
Friendly and very helpful
The agent I worked with was so kind and patient. She went above and beyond to help me. Thank you!