Customer Testimonials
I appreciate the timely notifications provided through both email and the app. As a visually impaired individual, I don’t need to rely on printed materials since all the important details are accessible via the app or website. However, I believe there is room for improvement in both the website and app, particularly in terms of compatibility with screen readers.
Paula was very efficient and thorough when I had to cancel my son's trip. She was very knowledgable and kind.
Promptness
So friendly and helpful!
Got a room fast.
I am new to Fox world travel. actually set up through the company I employed by. I have not actually taken my trip yet, but like all the information that has been shared so far. being that this is my first trip out of the country since my military stint in late 80's-early 90's.
Personal friendly service
Very helpful and great at assisting with all our travel needs! Paula is so awesome!!! We work with her every time we travel !!!
Everything
All of the help that I got about my vacation was so helpful. Leah did an amazing job!
Everyone is very friendly and helpful. If anything happens they are on top of the issue right away.
Great handling of a flight change.
Very efficient and transparent
When my ticket was unexpectedly cancelled, and I only found out 1 hour before boarding, a representative was able to get things straightened out rapidly.
The communication, friendliness, and honesty. Thanks, Brian
Working with Leah Heier has been a pleasure.. Leah is very prompt, professional and very pleasant to deal with.
I love having a knowledgeable person arranging the best trip and best price.
I am always grateful for the help.
I definitely can’t do it alone.
your services are great. Barb Dahl,is wonderful . She is always there to help me. The group dept is fantastic. I hope I can keep on traveling ,health permittng. 😊😊😀😀😁😁
Helpful
very informative and helpful. Very prompt with returning calls and answering questions.
easy to navigate website and very responsive to questions
easy to use
Prompt and efficient.
Easy to use, quick to respond, quick to complete requests.
Easy to use
Very easy to use. Quick and on point. Options and company limitations are clearly laid out.
The ease of doing making travel reservations.
The agents are courteous and highly supportive. I've never had a bad experience.
We love the way our needs are met by Elizabeth Klitzka, she works hard to make sure our family of 9 needs are met. This is our 5th trip she has booked for us. I have recommended friends contact Elizabeth for their trip to Germany and they were pleased also.