Customer Testimonials
Always so professional even the on call person's that have to deal with us customers that are in a panic. Also so helpful
Easy to use platform. Quick response.
Quick and easy to navigate/use.
from a corporate perspective easy to use
I had an excellent experience with Fox World Travel and would absolutely recommend them! When I made an error in booking through the Concur platform (which I was using for the first time), their customer service team went above and beyond to assist me. I had specific directions to follow and accidentally missed a step, which could have caused significant issues with my travel plans. However, the team at Fox World Travel quickly resolved the issue without requiring any changes to my itinerary or rebooking. Their support was exceptional and made the process stress-free!
Very prompt and professional services. Very kind and pleasant travel agents. Much appreciated! Great job!
Easy to book
Don’t have to make the reservations myself. Less worry.
Easy to contact with request and reservations were made as intended in a timely manner.
Everyone has always been so helpful
The travel representatives are very knowledgeable and helpful. When I make a call, I know that my issue will be resolved.
Resolved issue
Helpful
We love working with Barb Dahl. She is very knowledgeable on destinations and is very helpful working through booking a trip. She provides great customer service!
With minimal details provided by HR from a company I was visiting, Foxline was able to schedule flights and hotel just given my time slot!
Service was quick and decisive
Easy to use.
Terri and the Fox team are very professional and knowledgeable. Terri was able to provide us with options and explained everything clearly. Thank you!
easy to connect with your group and very helpful.
Apart from a difficulty to set up the 2 step authentication, rest of the process was really easy and simple. It took me few minutes find where to enter the TRIP REQUEST number but once I knew it was easy.
Very efficient and convenient. Easy to use portal.
Patient and responsive
Excellent service from Emily. She did a great job explaining the services and packages available and followed up with any questions or issues we had with Holland America which is a good cruise company with wonderful service and employees.
The people I have worked with are always professional and helpful in my choices. They respect my decisions and listen to my recommendations for what type of vacation needs I have.
Prompt and friendly response to our inquiries.
Very polite, fast and great knowledge on trips. enjoy your day!
you give the basic information and they do the searching and booking. Very accomodating
Fast, friendly, efficent service.
I had a problem and it was resolved almost instantaneously by TIm Otradovec. Excellent customer service.
The representative who helped me on the phone was a delight and was able to actually help! So often when you call any kind of customer service phone line you just get passed around and nothing is resolved but that was not the case!