Customer Testimonials
Fast AND FRIENDLY
Chelsea was very patient and so helpful helping us plan our trip on the Rhine River Cruise. She was able to answer questions, make changes when we were not sure of our choices and was knowledgeable about different cruise lines. She was good with keeping in contact via phone or email. We never felt rushed and she was a joy to work with.
Very responsive and helpful. Danielle was super patient with me to deal with all my questions and changes. She helped me book my perfect family vacation!
Sue Duszynski was very friendly and helpful.
Professional
I like the availability of my agent to answer questions and relay information. We have 4 international trips coming up and look forward to all of them!
You listen to the client, ask questions that may not seem to be big to a client, but it is!!
Facilitates travel arrangements. E-mailed itineraries make the trip simple to manage
The process overall was very smooth and opting in for the reminder email was really helpful!
Easy to use. Efficient.
Good service, prompt and helpful follow through
Speedy and thorough
Accurate
The service was so great!
Everyone Is friendly and very helpful.
In-person, friendly, professional associates who understands all details of the needed logistics
The ease and great customer service
Very friendly and very informative. Always available to answer questions and to meet with me if I wanted to come into the office.
Lots of choices
Customer Service has been exceptional
Pickles and ice cream!!!
My reservation information was emailed quickly to me.
Very professional and quick. Prompt response when travel plans have changed.
Perfect
How quick and easy and seamless it was from start to finish!
quick and easy
Support staff is friendly and quick to respond on urgent requests
I found the Fox agent to be very sympathetic and useful in tending to my needs. We went through a few possibilities before settling on the appropriate flights and making a reservation. Excellent and very courteous service.
Michele Rothe provided exceptional service to my changing travel situation. I appreciate her attention to me.
Great customer service and follow up