Customer Testimonials
Approachable, knowledgeable staff. The site is easy to use.
Kim did an outstanding job helping me navigate options when my flight was delayed.
A pleasure to work with.
Greg was very helpful and nice on the phone when I had questions.
Availability/promptness to help with cancellations/delays.
Very fast and efficient, they got the reservation right the first time.
It is very easy to use with our online connection. I wish the fee was a little less, but I totally understand the fee as well.
I enjoyed the personal experience of it, and working with someone to create a dream vacation
Always reliable. Quick and easy booking. And great specials.
I appreciate how you efficiently book the exact flight that I find for you to book and set it up in Concur. Thank you!
Knowledgeable, friendly, patient and polite agents.
Very easy and quick. I got everything done in a few minutes.
Nice job as a corporate partner.
Our request was very involved. Our travel consultant, Marisa Pifher is very understanding and kept up her professionalism and humor through the whole process.
Danielle Bonis was very pleasant and helpful. She responded to all my questions in a timely manner. I will definitely call on her again for future travel plans
I like the new site, easier to navigate
The Representative that assisted me to arrange my hotel stay was extremely helpful, professional and was a joy to work with. Reserving my hotel stay was quick due to the Representative's knowledge and skills to complete the task.
So very helpful. Even called me back with better options after an itinerary was decided on.
Very helpful
easy and efficient
Easy to work with, very responsive and took care of what I needed.
I have always liked personal service with a focus on adjusting to my traveling needs.
Quick responses to questions and always very helpful.
Excellent response.
Considering the timezone difference, If we get local support, it would be icing on the cake.
Look forward for more support.
Many options right on with providing what we wanted in a trip very professional
Rapidity that the reservation was made.
They make sure all your questions are answered7
I feel your agents work so hard to find the best requests for your customers. We, as customers, sometimes ask for difficult things to be accomplished, like coordinating fights for people from two different states. I think it is great that you have virtual agents but I do like to talk to someone once in a while. Maybe, as things are near confirming all fights and reservations, a final personal call could be made vs another email.
Fast service, helpful information about upcoming trip plans
We have Kim very helpful in all the needs for traveling. Lot of good suggestions
great service!
Very helpful and quick