Customer Testimonials
This was my first time using the service. Once I was able to download my authenticator things went smoothly.
Prompt and professional service
Easy to use and very helpful when needed.
The representative that helped me was very nice and sorted my travel accommodations very quickly!
Quick attention and good treatment from the representative
All around availability for trip organisation.
Excellent help in case of travel disturbance.
They are very friendly, knowledgeable and prompt when asking questions
Great communication as far as explaining options and response time to questions.
Patient and friendly travel support.
solid support and direction
They listen to your needs and don't try to push "the offer of the week." They provide great tips from personal experiences of staff and clients.
Knowledgeable, great communication, helpful
Always hear back quickly and find the staff to be flexible and friendly.
I love how easy the website is to use. It is easy to move around the site, book travel and add information including loyalty programs.
Very helpful and efficient changing flights
Working with Julie, Kim and Gina is always a great experience. They are incredibly timely, knowledgeable, and resourceful. They consistently deliver work on time and are always well-prepared. Their expertise is invaluable.
We love working with Katie Hock, she is so helpful and kind, would highly recommend her
Everything went well
Easy to work with.
it is automated
Very convenient
Haley has been super helpful and great to work with. I would use her again!
That I can do it online.
My interactions were very efficient and clear.
Simple easy website to use. Always professional and courteous associates to help
Great customer service.
Responded to emails in a timely manner and made changes per instructions. Excellent service!
Suggestions: before submitting reservation, ask customers to confirm it as a couple of options are available and rate might change.
Thank you
Timely, efficient, helpful
Very easy to use and walk through
Travel agents are able to find a solution for you, and they work hard to implement the solutions you request (e.g., booking multiple flights, specific seats). Wait times on the phone can be long though.