Customer Testimonials
Efficient knowledgeable polite
I love your services overall! One of my favorite parts about your company is that I have the same tech month after month. Your service is great!
Professionalism, promptness, kindness, willing to listen to any complaints and correct any problems.
Stephen Wells did an excellent job clearly explaining the treatment process and walking me through everything included in the service contract. He was thorough, professional, and made sure I understood exactly what to expect.
I like how effective the services are and if I see anything wrong in between services you guys make sure to correct it.
My first service representative was very informative and professional. He explained the chemicals used and said if we ever needed help outside of the normal quarterly service just call and someone would take care of it.
He said they are now providing lawn services that include fertilizer, insect aside and herbaside 8 times a year at a reasonable price. I am going to try this since buying and storing lawn treatment products is a constant problem.
Matt is great, friendly, not intrusive, very responsive.
Chris responds to our needs and in a timely manner
They always give advance notice of a visit, arrive on time, do their work efficiently, give me a summary of what they found.
Great service and being able to speak to someone local makes all the difference.
Fast, reliable and friendly. Always available for phone calls. Meets all my expectations.
Their own time, friendly, and willing to come back if bugs develop sooner than we thought.
Excellent customer service from the office staff to all the staff that came to our home.
On time and thorough
I get really good service from Arrow. Been with them for 2 houses and about 12 years. Always here when they say they will. In the new home, we usually get the same gentleman, James Bailey, and that is nice to have the same person. He gets to know you and what you like. He always asks questions, which is good because some times we forget something particular we want him to look at.
The techs seemed to be very knowledgeable and helpful.
Service is great. The only reason I gave a 9 vs 10 is the company never lets you know there will be a price increase before it goes into effect.
On time
Friendly
Helpful
Thorough
Prompt
Courteous
Neat
Efficient
I like bed Dewayne he was awesome!
Everyone is always helpful, courteous, and gets their job done efficiently.
Speedy service
Friendly technician and front staff
I like the service it's always the same guy. So I don't have to go around with him we trust him. When he's done he just let's me know as he locks the door on the way out. I look forward to more of the same. Thanks in advance, D. Barber.
Consistency of person servicing my house. Dacota is informative and professional! I know the service will help illuminate pest around my house.
Nothing to like. This employee did a great job. He was courteous and he was thorough.
Efficient friendly knowledgeable cost effective
Always show up when you say you will and I never have any bug problem since we moved here ….. so good job!
I appreciate seeing the same tech each time, and I appreciate Jason’s ability to answer my questions and educate me about my home, the services I need and the services available for special reasons (eg, mosquito control!)
He answered all of my questions. 10 out of 10 stars.
When we first moved into our house three years ago we had a terrible problem with ants. Arrow came back many times until the issue was finally resolved. We haven’t had any ants since!!👏 All the technicians are very polite and and do a great job. We are very happy with this company.
First name removed