Customer Testimonials
Josh was very friendly and super helpful.
Knowledgeable and pleasant staff. Couldn’t ask for better service.
Colby is awesome! Always does such a thorough job!
Easy to work with, on time and competent
Himmy did a nice job on his first visit taking over my care. Always liked carmen too, but Himmy was nice and taught me about the Joro spiders I was seeing.
There are several reasons why I appreciate Arrow Pest Control and would be highly likely to recommend them, which I have done:
01. For service appointments, whether for pest control or termite control, the same technician comes out year after year. This consistency shows that the owners value their employees, pay them well, and treat them with respect. While there can be exceptions, I understand that my technician, Chris, recently received a promotion, and I am genuinely happy for him, he deserves it! He has been fantastic and will be missed.
02. The company does not bombard customers with regular requests for reviews, nor do they incentivize employees with bonuses for getting customers to write reviews. In my experience with a previous pest control company, this became tedious very quickly. It took me time to realize that their numerous 5-star reviews were often not reflective of their actual service quality. I’m sure many others were posting those reviews to support the young technicians, who were different for nearly every service. Moving forward, I will not tolerate incessant requests for reviews from any business.
03. The company offers a discounted rate for paying the annual fee in full and in advance. This not only makes it more economical but also simplifies things on my end.
04. Scheduling an additional service between regular appointments is easy and hassle-free.
05. On the rare occasions I’ve had to call the office, the ladies I spoke with were always pleasant and helpful.
Michael Musto, what can i say about this person, he's very professional and knowledgeable he took the time to explain to my spouse [who's so afraid of insects) and myself the different kind of pesticides so we can be a bit more relax. He's the kind of person i want to come to my home. Michael didn't just come in and spray he explain step by step the procedure, keep up the good work Mike looking forward to continuing working with you.
Name removed
Get reminders about services, easy to schedule, prompt technician arrival, great service inside and outside my home. No problems in the multiple years we have used the services.
Always receive prompt service.
Office staff is great, always willing to work with me. My tech Jason is the absolute best we have ever had here!! Been with you since 1983 when we moved in!!
Arrow Exterminators has been in our home since 2005. The service is quality. The Exterminator is so professional. They take care of business. I am very happy with my service. Thank you.
Thorough and timely service.
Darryl is always timely, providing friendly competent services. He always asks questions to determine if there is any problem or pest that we have seen since last inspection/service,
I like the professionalism of the service person and the meticulous job he performs.
What I don't like is the price increases without consultation.
I would like to be told about it before it occurs so I can decide whether I want to keep the service after the increase or not !
Thanks
very easy to use and pay
Very thorough. Alex is a wonderful Service Professional.
Your team is very professional and knowable of what they due. Showed up on time and explained what they did and what is needed to ensure that I have the coverage needed to protect my home and investment. I look forward to your service coverage to keep me pest free.
We are so happy with our pest-control technician Paul and won't use anyone else. He is always professional, thorough and knowledgeable. He will send us a text before he comes out to make sure it is convenience with our schedule. Nader's is the best!
The staff is very accomodating which is very important when dealing with multiple properies.
Chris Janssen is a wonderful representative and service provider.
Always thorough, gives clear guidance and information, and respectful of my home.
Reliable and effective service.
My Technician, Alex is great. He gets in and does his job and he is very friendly. I hardly ever have a bug issue; but, if I do, it gets taken care of asap!
Thorough, friendly tech, on time.
Knowledgeable representatives and took their time to explain issues and the process.
Fast and convenient service.
Prompt and professional
Efficiency in which service is performed
Employees are personable and considerate. They call ahead and remind you. Great service. No complaints.
You do what you say you’ll do for a reasonable price. If an issue arises, I feel reasonably confident that it’s not just another way to extract money from a client. You were awesome the six years you were taking care of my house outside Athens!
Greg was very personable and professional. It was our first treatment with Arrow and I was incredibly impressed. Glad I found them and would certainly recommend!