Zerorez Spokane
13110 E. Indiana Ave. #1
Spokane Valley
WA 99216
United States

Client Testimonials

Report a concern   February 14, 2011 — Rated 10 out of 10 by L.B. Zerorez Spokane
What do you like about our products and services?

The white carpet of the house we bought were VERY stained. We knew that most of them might not come out but were very pleased when 90% of the carpet looks like brand new.
Thank you!

Report a concern   February 14, 2011 — Rated 10 out of 10 by D.S. Zerorez Spokane
What do you like about our products and services?

Great job! Very professional and friendly cleaner.

Report a concern   February 14, 2011 — Rated 10 out of 10 by L.N. Zerorez Spokane
What do you like about our products and services?

My carpets look like new after Zerorez cleaning. The service people are always prompt, courteous and professional. This is my third time using your service and I will not use anyone else.

Report a concern   February 13, 2011 — Rated 10 out of 10 by J.W. Zerorez Spokane
What do you like about our products and services?

I love that my carpets were not drenching wet and that there was no wet smell while the carpet was drying. Aaron and Robert were very professional and informative, allowing me to choose additional products specifically for my home. A plus in my book. First name removed

Report a concern   February 13, 2011 — Rated 9 out of 10 by E.C. Zerorez Spokane
What do you like about our products and services?

My technician, Aaron, was on time, super friendly, and even helped me move some larger furniture items. He did an excellent job and he is the reason I would recommend zerorez to friends. He took extra time so I knew what he was doing to the carpet, and was all around a great guy. If my sister was single, I'd give him her number!

Report a concern   February 12, 2011 — Rated 10 out of 10 by C.M. Zerorez Spokane
What do you like about our products and services?

I liked the friendly phone calls telling when exactly to expect the service representative to show.

I really liked the info that the Nathan Hoiles gave about how he was going to clean the carpets.

I also enjoyed Nathan's personality and style of customer service-good job!

Report a concern   February 12, 2011 — Rated 10 out of 10 by J.M. Zerorez Spokane
What do you like about our products and services?

Fast service response

Report a concern   February 11, 2011 — Rated 10 out of 10 by C.R. Zerorez Spokane
What do you like about our products and services?

NO SMELLY WET CARPET SMELL...SOFT CARPET WHEN DONE, NOT CRUNCHY..YOUR TECHS ARE GREAT..2ND TIME I HAVE USED YOU AND I WILL NOT USE ANYONE ELSE. I AM SOLD!!! I HAVE RECOMMENDED YOU TO MANY PEOPLE AND EVERYONE THAT HAS SEEN OUR CARPETS AFTERWORDS HAVE BEEN VERY IMPRESSED! YOU CLEANED A CARPET THAT WAS SO BAD AFTER KIDS AND ANIMALS THAT WE THOUGHT WE WERRE GOING TO HAVE TO REPLACE CARPET!..NOPE, MY CARPET NOW LOOKS LIKE IT DID NEW!!!

Report a concern   February 10, 2011 — Rated 10 out of 10 by M.E. Zerorez Spokane
What do you like about our products and services?

we were very satisfied with the job you did on our carpets. They look better than any other time we had them cleaned by different companies. The nicest thing was having the carpets dried right after the cleaned them, thus not getting wet socks for 2 days after cleaning! Thanks!

Report a concern   February 10, 2011 — Rated 10 out of 10 by R.C. Zerorez Spokane
What do you like about our products and services?

Tech was very knowledgeable and helpful with customer requests.

Report a concern   February 10, 2011 — Rated 10 out of 10 by J.D. Zerorez Spokane
What do you like about our products and services?

After having the products explained to me I was a little hesitant because of the "no soap" theory. But after the cleaning, I was extremely pleased with the outcome. Your representative, Grant, was very helpful explaining the products and also a very personable person. I will highly recommend your company to my friends and family.

Report a concern   February 9, 2011 — Rated 9 out of 10 by S.B. Zerorez Spokane
What do you like about our products and services?

No soap residue. Friendly professional staff. Unfortunately I feel that $65 a gallon for pet treatment is over priced. Especially when a three foot area required three gallons. I want to have my other house cleaned but I'm worried it might cost too much compared to the compitition with equivelant service.

Response from Zerorez Spokane:

Our purpose in being in your home is to leave your home as clean as possible with pet issues we do have options that very in price and effectiveness to help meet budgets. It is difficult to know how deep a pet issue is and doing the sub extraction we have to use quite a bit of product to flush out and take care of the issues in the backing a pad of the carpet. Although you may find a Cheaper cleaner I am confident that our service, value and guarantee will save your money in the long run. also you revived a $25 you can use on your next clean. We appreciate the feed back and value your business.

zerorez customer service

Report a concern   February 9, 2011 — Rated 10 out of 10 by W.M.I. Zerorez Spokane
What do you like about our products and services?

Robert was very knowledgeable and very hard working. Appreciated the quick response time and the carpets look great.

Report a concern   February 9, 2011 — Rated 10 out of 10 by L.M. Zerorez Spokane
What do you like about our products and services?

carpet looks brand new
professional service
on time
great value
able to clean furniture stains as well.

Report a concern   February 8, 2011 — Rated 10 out of 10 by S.H. Zerorez Spokane
What do you like about our products and services?

Robert, our representative, was friendly and eager to do a good job. He was knowledgeable about the Zerorez product, and gave us good information about the unique services Zerorez has to offer. The excellent customer service was a HUGE plus. Customer service when we booked our appointment was also excellent.

Report a concern   February 8, 2011 — Rated 10 out of 10 by D.W. Zerorez Spokane
What do you like about our products and services?

I liked everything about your service and products. Grant explained everything very well, was very professional as well as helpful and friendly. It was not a high pressure situation at all and above all he cleaned my carpets extremely well. I am very, very happy with the results.

Report a concern   February 7, 2011 — Rated 10 out of 10 by S.S. Zerorez Spokane
What do you like about our products and services?

My carpets look fantastic and the men who came to clean the carpers were wonderful to work with.

Report a concern   February 7, 2011 — Rated 9 out of 10 by K.S. Zerorez Spokane
What do you like about our products and services?

The employees that came to clean my carpet were very curtious, friendly and explained what they were doing and how it worked. I was very impressed.

Report a concern   February 7, 2011 — Rated 10 out of 10 by R.J. Zerorez Spokane
What do you like about our products and services?

quick service, great results. very nice workers.

Report a concern   February 7, 2011 — Rated 9 out of 10 by E.T. Zerorez Spokane
What do you like about our products and services?

Friendly, helpful service

Report a concern   February 7, 2011 — Rated 10 out of 10 by S.P. Zerorez Spokane
What do you like about our products and services?

The past couple of vendors that have cleaned the carpet were not able to remove all the stains, you guys made the carpet look all most new again. We were contemplating putting new in you r company saved us the cost of this. We are very satisfied with the results, it was money well spent. Ron Ballard, Name removed.

Report a concern   February 7, 2011 — Rated 9 out of 10 by S.H. Zerorez Spokane
What do you like about our products and services?

The fact that it doesn't take very long for the carpet to dry. One thing I do miss is the clean smell. It doesn't smell as if it were cleaned.

Report a concern   February 7, 2011 — Rated 9 out of 10 by L.C. Zerorez Spokane
What do you like about our products and services?

The workmen who came to do the cleaning were personable and did a nice job. We were pleased and our cleaning lady approved of the work. That is the real test!

Report a concern   February 7, 2011 — Rated 10 out of 10 by J.G. Zerorez Spokane
What do you like about our products and services?

The service person, Tyson, was very friendly and did a fantastic job on the carpets. They look and feel new again!

Report a concern   February 7, 2011 — Rated 9 out of 10 by L.H. Zerorez Spokane
What do you like about our products and services?

Very nice gentlemen who did the work - courteous and friendly and went right to work. I am happy with the outcome -

I appreciated the blacklight that showed urine spots from pets - and I had the extraction work done....and I was informed of the cost of the work......but I wasn't prepared financially to have this large of a bill....that part for me was disappointing.......it should not reflect on the men who did the job - they did not pressure me - I made the decision - I only say this because I probably won't have the other carpets in my house cleaned soon.......will have to wait.

Report a concern   February 6, 2011 — Rated 10 out of 10 by C.B. Zerorez Spokane
What do you like about our products and services?

I appreciated the e mail advanced confirmation and information notice. Your mechanic was on time and confirmed the price with me before he started.

Your mechanic, Nathan Hoiles, was one the the nicest service mechanics that has ever been at our house. He did an excellent job, was very descriptive of what he was doing and went about his work with enthusiasm and energy. We were impressed and will certainly engage your services again.

Report a concern   February 6, 2011 — Rated 10 out of 10 by S.V. Zerorez Spokane
What do you like about our products and services?

The carpet really does come clean,even the stairs.

Report a concern   February 6, 2011 — Rated 10 out of 10 by C.B. Zerorez Spokane
What do you like about our products and services?

great job, and dried so quickly!

Report a concern   February 6, 2011 — Rated 10 out of 10 by L.N. Zerorez Spokane
What do you like about our products and services?

Very professional;friendly and I love that you are eco- friendly! Also thankyou SO much for coming back out and re_cleaning a spot of "dog" for free! We will definitely be using you again and again!

Report a concern   February 5, 2011 — Rated 10 out of 10 by B.C. Zerorez Spokane
What do you like about our products and services?

Fast drying time. Carpets seem to not get as dirty as fast as other services. Staff are professional and courteous


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