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Client Testimonials
I was concerned about the type of fibers in the carpets and zerorez takes the worry out of it because the process is gentle and thorough. Plus I didn't have to do it!
Very quick and does a great job!! My carpets where dirty but now look brand new again!!! Won't use anyone els now!!
Punctual, Clean, Very Professional, Within Budget, and My Carpets Look Great !!! I have never used ZeroRez, but will from now on !!!!!!
clean, no soap, very friendly technicians
Courteous staff, prompt schedule, good results.
everything
They are environmentally and pet friendly.
You were fast and efficient, arrived on time, and my carpet looks great.
It worked. This had been a rental home with pets. John was able to neutralize all smells and the carpet looked new again. Thanks!
friendly, professional, and good product!
no soap res
Michael did a fantastic job. He was thorough and very careful with his work. Appreciated his explanation of services as well.
Dependable, good value, do good work, polite
Friendly technicians, quick service and fast dry time in most cases.
It took less than 2 hours to complete the service and the technician was honest about the cost and adjusted it accordingly to save me some money. While I realize that the high traffic areas could not be completely restored, it did brighten up the carpet. By visual inspection, it looked better than before the service and it smelled so nice afterwards!
The friendly and quick service. Our carpets came out looking better than we thought they could.
Everything!
No.soap residue. No steamy wet carpet. Quick. Works well.
I love that you do a great job and don't leave until I'm happy. My carpets look better than the day they were installed.
There is never any residue, dry time is quick, and it makes a few of our older carpets look brand new. Everyone is incredibly professional and works to make the house look great!
got the stains out, carpet feels soft
Really liked the last man that came to our home. He did a great job.
Quick turn around for appointment, upfront pricing, thorough, professional, job well done
Easy to schedule appointment; technician was on time (Carlos) and very professional. Amazing results - my carpet looks new!!
It was easy to schedule, all options and charges were explained well before work started, done in a timely manner, and service was friendly and competent. Everything looked great afterwords.
The customer service, The "end-result" consistantly puts a smile on our faces. This is the third time we have enjoyed our experiences w/ZEROREZ...and I honestly am unaware of how other companies even have a chance competing against ZEROREZ for customers. Perhaps years from now...but, I'm just not seeing it. You can trust them to lock your doors when they have completed their outstanding work-even if you are on vacation. They simply are the finest. Thanks Brandon-pure excellence as usual! Rob Lausten
No soap and the carpets stay clean longer. The technicians are very friendly.
Your Technician, I think it was Patrick, was very friendly, knowledgeable, skilled and capable. I was offered options and those I chose were carried out. Our carpets looks great and we are very pleased with the service. The young lady I spoke with over the phone in your office, I think it was Crystal, was very helpful in providing a referral for carpet stretching. We are pleased with every aspect of your service.
Thank you! Bruce Clark
My carpet looks fabulous and the price was reasonable.
I appreciated that when it was apparent that the first cleaning was not thorough, you sent another technician out to fix the problem. Not only was the first cleaning sub-par, but the first technician also took paint off of wall corners, and took small chunks out of the wall of the stairwell near most of the stairs with the cleaning tool. (I wouldn't have thought that he possibly could have done this, except I had just finished painting the walls a few days prior, so it was very clear how the missing paint/divots came about.) I would give a total zero out of ten on this question if I only had an experience with the first technician. However, the second technician was so FANTASTIC that I would recommend your company with the caveat that anyone I am recommending you for would ask for him (although I seem to have misplaced his name...possibly Carlos?) He took great care to do a wonderful job, AND also was very knowledgable and careful. I couldn't believe how great the carpet looked after he re-cleaned them. The first guy actually left stripes on the stairwell carpet; the second person made them look better than I thought possible! It seems like a problem for you all if you can't count on the same level of service from all of your technicians...