- Phone: 509-590-0022
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Client Testimonials
Professionalism, customer service and knowledge.
Our carpet had quite a bit of traffic stain. Carlos (I think that was his name) told us that if there wasn't a protecter sprayed at the time of service, it was likely that the carpet would take on that shade because of the lightness of the origional carpet color. He was very knowledgble and decided to use a different citrus based cleaner and recommended that we apply a protectant spray after the carpet was cleaned. He told me upfront what the cost would be and then proceeded to clean. All the stains were removed and the carpet looks like new! Great Job!
I like the fact that you keep your appointment times and the employee's that have been to the house are professional and do a great job and we have been pleased with results.
they left our carpet cleaner than any other company was able to do,
My 13 year old carpets were brought back to life!
Appreciated the very professional handling of appointment and confirmation of arrival. The technician didn't waste time, presented a full and itemized plan, carefully attended to my concerns, and accommodated the working space for an area rug that needed to be treated in the driveway. The rugs look great, problem areas addressed, and rooms dried more quickly than I anticipated. Good people, professional staff, good service and products.
Very friendly technician and extremely happy with the results.
At first I had my carpets cleaned and I was very dissapointed. I called Zerorez and explained my concerns. They were very happy I called and wanted to be sure I was happy with their service. So they sent out two experienced team leaders (vs. the 19yr old inexperienced guy) to come and reclean. I was very impressed with the carpet cleaning this time! They got all the stains out, except the piece of carpet that had pet odor in it. I had to rip this piece of carpet up. So they gave me a $100 credit to my account for the extra I had paid to remove that particular stain. So next time I use Zerorez, I will be compensated! Thank you Zerorez for making me a happy customer!
Great product and an outstanding employee
no smell,chemical, dries quick
Efficient and good
Tyler was very professional! He carefully explained the services and treatments he could provide and provided us with a bid so we could make an informed choice before he got started. And the carpet looks GREAT!
timely, polite, price was exactly as quoted and easy to work with.
Rep. was very courtious and right on time. He did an excellent job, removing stains that I thought were permanent.
Our carpets were extremely clean after ZeroRez left! Very happy!
no chemical residue. feel my carpet is clean. stand behind your service - call backs with a smile when called for. good prompt service with a smile.
Very professional. Explained what was to be done, so there were no questions. Clear definition of cost... very important!
Thank you.
I will only use sudsless cleaners on my carpet and Zerorez is the leader in that line of cleaning of carpets.
promptness of employees,attention to detail,Brandon and Grant are both assets to your business.
Great customer service. Straight forward pricing. Excellent product. Thank you.
Tech was excellent. On time, worked very hard, did great work.
Holy Cow, great service and super friendly/knowledgeable serviceman. Highly recommend to family and friends. Carpets look good as new once finshed. Will use Zerorez next time for sure.
Adam was great! My carpets look good and it did not take long. Would use zerorez again.
the service tech brian, was very helpful and knew his products very well.it was nice to see a company who trained their staff and provided great customer service.we felt comfortable having him in our home, unlike some contractors we have hired in the past. we love the job done and would recommend it to friends and family.
Fabulously cleaned dirty carpets. Cleaned area rugs for free. On time professional cleaner
Adam was patient and went over everything with me.
I loved the fact that my carpets didn't have the sticky residue associated with other cleaners. The whole house smelled fresh and clean.
The proffesionalism and efficiency of the technician.
Ten-year-old light carpet looked practically new after cleaning with Zerorez. It was definitely better than the results from other professional cleaners I have used. Will definitely use Zerorez next time!

The online appointment scheduling was easy with a prompt confirmation call.
Everyone from the first phone call was very polite and wanted to make the carpet cleaning a good experience. They were on time, explained the process and worked continuously.