Zerorez Spokane
13110 E. Indiana Ave. #1
Spokane Valley
WA 99216
United States

Client Testimonials

Report a concern   November 5, 2011 — Rated 9 out of 10 by L.C. Zerorez Spokane
What do you like about our products and services?

The online appointment scheduling was easy with a prompt confirmation call.
Everyone from the first phone call was very polite and wanted to make the carpet cleaning a good experience. They were on time, explained the process and worked continuously.

Report a concern   November 4, 2011 — Rated 10 out of 10 by J.A. Zerorez Spokane
What do you like about our products and services?

Professionalism, customer service and knowledge.

Report a concern   November 4, 2011 — Rated 10 out of 10 by M.W. Zerorez Spokane
What do you like about our products and services?

Our carpet had quite a bit of traffic stain. Carlos (I think that was his name) told us that if there wasn't a protecter sprayed at the time of service, it was likely that the carpet would take on that shade because of the lightness of the origional carpet color. He was very knowledgble and decided to use a different citrus based cleaner and recommended that we apply a protectant spray after the carpet was cleaned. He told me upfront what the cost would be and then proceeded to clean. All the stains were removed and the carpet looks like new! Great Job!

Report a concern   November 4, 2011 — Rated 9 out of 10 by R.S. Zerorez Spokane
What do you like about our products and services?

I like the fact that you keep your appointment times and the employee's that have been to the house are professional and do a great job and we have been pleased with results.

Report a concern   November 4, 2011 — Rated 9 out of 10 by P.J. Zerorez Spokane
What do you like about our products and services?

they left our carpet cleaner than any other company was able to do,

Report a concern   November 3, 2011 — Rated 10 out of 10 by D.M. Zerorez Spokane
What do you like about our products and services?

My 13 year old carpets were brought back to life!

Report a concern   November 3, 2011 — Rated 10 out of 10 by G.K. Zerorez Spokane
What do you like about our products and services?

Appreciated the very professional handling of appointment and confirmation of arrival. The technician didn't waste time, presented a full and itemized plan, carefully attended to my concerns, and accommodated the working space for an area rug that needed to be treated in the driveway. The rugs look great, problem areas addressed, and rooms dried more quickly than I anticipated. Good people, professional staff, good service and products.

Report a concern   November 3, 2011 — Rated 9 out of 10 by J.J. Zerorez Spokane
What do you like about our products and services?

Very friendly technician and extremely happy with the results.

Report a concern   November 3, 2011 — Rated 9 out of 10 by L.B. Zerorez Spokane
What do you like about our products and services?

At first I had my carpets cleaned and I was very dissapointed. I called Zerorez and explained my concerns. They were very happy I called and wanted to be sure I was happy with their service. So they sent out two experienced team leaders (vs. the 19yr old inexperienced guy) to come and reclean. I was very impressed with the carpet cleaning this time! They got all the stains out, except the piece of carpet that had pet odor in it. I had to rip this piece of carpet up. So they gave me a $100 credit to my account for the extra I had paid to remove that particular stain. So next time I use Zerorez, I will be compensated! Thank you Zerorez for making me a happy customer!

Report a concern   November 3, 2011 — Rated 10 out of 10 by D.L. Zerorez Spokane
What do you like about our products and services?

Great product and an outstanding employee

Report a concern   November 2, 2011 — Rated 10 out of 10 by C.W. Zerorez Spokane
What do you like about our products and services?

no smell,chemical, dries quick

Report a concern   November 2, 2011 — Rated 10 out of 10 by T.M. Zerorez Spokane
What do you like about our products and services?

Efficient and good

Report a concern   November 2, 2011 — Rated 10 out of 10 by D.D. Zerorez Spokane
What do you like about our products and services?

Tyler was very professional! He carefully explained the services and treatments he could provide and provided us with a bid so we could make an informed choice before he got started. And the carpet looks GREAT!

Report a concern   November 2, 2011 — Rated 9 out of 10 by M.J. Zerorez Spokane
What do you like about our products and services?

timely, polite, price was exactly as quoted and easy to work with.

Report a concern   November 1, 2011 — Rated 10 out of 10 by B.S. Zerorez Spokane
What do you like about our products and services?

Rep. was very courtious and right on time. He did an excellent job, removing stains that I thought were permanent.

Report a concern   November 1, 2011 — Rated 10 out of 10 by J.B. Zerorez Spokane
What do you like about our products and services?

Our carpets were extremely clean after ZeroRez left! Very happy!

Report a concern   November 1, 2011 — Rated 10 out of 10 by L.L. Zerorez Spokane
What do you like about our products and services?

no chemical residue. feel my carpet is clean. stand behind your service - call backs with a smile when called for. good prompt service with a smile.

Report a concern   November 1, 2011 — Rated 10 out of 10 by A.K. Zerorez Spokane
What do you like about our products and services?

Very professional. Explained what was to be done, so there were no questions. Clear definition of cost... very important!
Thank you.

Report a concern   November 1, 2011 — Rated 9 out of 10 by J.H. Zerorez Spokane
What do you like about our products and services?

I will only use sudsless cleaners on my carpet and Zerorez is the leader in that line of cleaning of carpets.

Report a concern   November 1, 2011 — Rated 10 out of 10 by I.P. Zerorez Spokane
What do you like about our products and services?

promptness of employees,attention to detail,Brandon and Grant are both assets to your business.

Report a concern   October 31, 2011 — Rated 10 out of 10 by A.H. Zerorez Spokane
What do you like about our products and services?

Great customer service. Straight forward pricing. Excellent product. Thank you.

Report a concern   October 31, 2011 — Rated 10 out of 10 by R.C. Zerorez Spokane
What do you like about our products and services?

Tech was excellent. On time, worked very hard, did great work.

Report a concern   October 31, 2011 — Rated 10 out of 10 by J.W. Zerorez Spokane
What do you like about our products and services?

Holy Cow, great service and super friendly/knowledgeable serviceman. Highly recommend to family and friends. Carpets look good as new once finshed. Will use Zerorez next time for sure.

Report a concern   October 31, 2011 — Rated 10 out of 10 by K.P. Zerorez Spokane
What do you like about our products and services?

Adam was great! My carpets look good and it did not take long. Would use zerorez again.

Report a concern   October 31, 2011 — Rated 9 out of 10 by S.L. Zerorez Spokane
What do you like about our products and services?

the service tech brian, was very helpful and knew his products very well.it was nice to see a company who trained their staff and provided great customer service.we felt comfortable having him in our home, unlike some contractors we have hired in the past. we love the job done and would recommend it to friends and family.

Report a concern   October 31, 2011 — Rated 10 out of 10 by L.V. Zerorez Spokane
What do you like about our products and services?

Fabulously cleaned dirty carpets. Cleaned area rugs for free. On time professional cleaner

Report a concern   October 31, 2011 — Rated 10 out of 10 by K.W. Zerorez Spokane
What do you like about our products and services?

Adam was patient and went over everything with me.

Report a concern   October 31, 2011 — Rated 10 out of 10 by J.G. Zerorez Spokane
What do you like about our products and services?

I loved the fact that my carpets didn't have the sticky residue associated with other cleaners. The whole house smelled fresh and clean.

Report a concern   October 31, 2011 — Rated 9 out of 10 by I.B. Zerorez Spokane
What do you like about our products and services?

The proffesionalism and efficiency of the technician.

Report a concern   October 30, 2011 — Rated 10 out of 10 by B.M. Zerorez Spokane
What do you like about our products and services?

Ten-year-old light carpet looked practically new after cleaning with Zerorez. It was definitely better than the results from other professional cleaners I have used. Will definitely use Zerorez next time!


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