Client Testimonials

Awesome job. Never happier with rug cleaning. Rusty is very personable and is a hard worker.

I appreciated the quick scheduling. Also, Brittany (sp) was our technician and she was fabulous! Our carpets look fantastic and she was so friendly, personable, and professional! Thank you again!

I really liked your service man. He did a great job and explained everything about your products

Excellent service. Thank you.

it was exactly as advertised

Easy to make an appointment
no or very little odor of products

By far the best carpet cleaning I've ever had. The carpet had cat urine in one area . I had doubts that it could come out. I can't smell any cat urine anymore and I have a very sensitive nose. In addition to the great cleaning the rep was so kind and clean looking. If I had my own company he would be the type of person I would want working for me and representing my company. He explained how he was going to clean the carpet and how he was going to clean the area with the urine. Great Job!

good cleaning
fast drying
long lasting clean

Sorry for the delay in providing our assessment of your carpet services. I'll make up for it in my comments. First of all, your services have been consistent over the number of times we have had your cleanings. We love the way Brent Kent, our guy who was a by-name request, walked and surveyed the entire carpets to be cleaned. He always wore the protective shoe covers. The pre-spray was "spot"on. He moved quickly with the hoses and attachmnets and was putting the solution to work. Brent worked in the basement first, set some fans and then came upstairs. He worked quickly and thoroughly from the far back to the garage back door. It was like he cleaned as he went without compromising the carpet he had just finished. He came with the rug rake device and several fans and man did those carpets perk. The dirt was gone!! Brent probably spent three hours with us and he was as cool as a breeze when he finished. (Well maybe a little persperation). So in closing, we love the product, the professionalism of the technicians, (Brent) and of course the LOOK!! Thanks again Zerorez Spokane.

ZeroRez can arrange to come in to our office when we are closed so it won't disrupt our work day. They do an excellent job!

The technician was awesome!!!

The employee who came to clean our carpet showed up right on time. He was friendly and took time to play with my dogs and make them feel comfortable having him in the house. He worked quickly and did an excellent job. I appreciated his attention to detail and kind demeanor.

The guys explained the process of cleaning the ducts well. I appreciated how they put on booties to help keep the house clean while they worked. They were efficient and did a great job.

Very friendly staff and my carpets are cleaner than they have been after ANY other carpet cleaning company I have used!

Your worker was amazing so nice to deal with / Zerorez took most of the smell out

The results were good. Your system removes more of the water and cleaning agent that any other system that we have used.

The cleaning products did a wonderful job on the older cream colored carpets that are in our new home. The customer service was amazing. The team went above and beyond to make sure that our carpets got cleaned the same day after a scheduling/moving error with the moving company. Friendly service and the technician took care of the home during the carpet cleaning process. I would highly recommend Zerorez!

You get cleaner then most others and you offer a 30 day warranty.

Customer Service & Quality

Angie was FANTASTIC! She was professional, thorough and did a very nice job overall. She even sat down with me as I asked her questions about your company as I have a Nephew who might be interested and she raved about what a great company zerorez was. She was sincere and she loves her job. Thank You!!!

The carpet cleaners are very nice and professional.

Quality

Great customer service. You take pride in your work and take great care of the homeowner's needs and respect us and our property

Call day befor and morning of. Prompt and on time. Great service and attitude.

Prompt arrival, courteous, knowledgeable. Friendly, excellent service.

The technician was knowledgeable, cheerful, and professional. Look new!

Profession service folks. Polite, knowledgable, well-trained in their job

The men did a great job. There were two spots that were missed or not able

be cleaned..I hesitate to mention this because I am so pleased in the overall quality of the work.

I really would like to get all the rooms cleaned but will have to do the rest later.

Thank you for your service.

Clean, fast love the way it feels when it's dry on my feet. Looks great too leaves carpet fibers standing up even after walking in it.

Your products do a good job and don't smell bad. Your technition was cooperative, professional, and pleasant.