- Phone: 509-590-0022
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Client Testimonials
You ROCK Melissa, we love seeing 10/10!
The guys that did the work were very kind and worked quickly.
The carpet looked great.
You're too kind Heather, thank you.
We have always used you, I don't see that changing anytime in the near future, unless the price go up any more.
Thank you Rick.
I liked how flexible you are about the services since I added more to my original order ( a couch, some stairs ) and the technician was so nice and friendly,like no problem I'll be happy to do those too! Also he explained the fiber protector so well ,that I decided it was worth the money and added that too. He really seemed knowledgeable about carpets in general and how they wear and traffic patterns, etc. I knew some of the spots wouldn't come out but overall it's so much brighter and I know it's clean and without a bunch of soapy residue like other companies use. The couch looked new again so I was really happy with that. Your customer service is amazing and that's what keeps me coming back.
Wow, that's an awesome review Nancy, we love it, thank you. We will let Michael know how pleased you are.
Have used your services several times. Always on time, very professional and Zerorez does great work.
Thank you so much Ammon.
Service was great. Tiles were cleaned and sealed. Both carpets and tiles are 11 years old. Carpets look great and tile grout looks brand new. Thanks Zerorez👍
That's awesome to hear Dan and Lori, thank you.
The young men that came to clean my carpets were very nice, and respectful. And didn't make fun of my messes. They didn't try to over sale their products, but, helped me to choose what was best for me. They were fast and efficient, quick in and out, but the job was well done. Thank you for working with me to get an appointment that was convenient for me.
We love to hear that Lynn, thank you. We will pass along the kudos to your sentiments to James.
Edward did a fantastic job! He was courteous, promt and cleaned up after himself. The carpets look great.
Thank you.
Name removed
Secretary Orchard Prairie
Thank you sooooo much Julie.
clean fast and efficient
Thank you for the outstanding rating Charlotte.
always reliable and the work is top notch and lasts
Thank you CJ.
Great customer service and fresh system with no sticky residue or smell
We appreciate that Lisa, thank you.
Josh was here promptly for the appointment. Josh was friendly and informative. He did a great job and the rug looked like new when he was finished.
That is wonderful to hear Carol, thank you for the feedback. We will let Josh know how pleased you are.
No residue left in the carpet; friendly service; professional attitude.
Wow, thanks Jen.
Our house was a rental and the carpet had a lot of stains - some questionable in nature. Eli was very honest about the outcome. Sometimes saying it might be best to replace it. He did an amazing job removing more than I thought.
That's what we like to hear Michelle. Thank you for the feedback and we will relay the kudos to Eli.
Knowledgeable service techs, chemical free, and pet friendly
Thank you for the feedback Brian and Carrie.
The tile and carpets look great, dried quickly and service was professional and on time
Thank you for the great rating Denise.
I have always been happy with the service I have received. The young man who came out last time was polite and worked hard. He got the super glue off my entry tile. Wonderful. He cleaned the grout successfully but sprayed cleaning fluid on my hard wood floor which left a white residue (I was able to clean it off) as well as white residue in hard to reach places. He just needs a bit more training.
Thank you for the feedback Johanne. We will certainly provide further training to that technician. I am deeply sorry that we created extra work for you. Please feel free to call us if you aren't completely satisfied with our service. We value you as our customer.
The carpet is clean and drys quickly
Thank you kindly Judy.
the people you employ hae been beautifuly trained---they are super efficient and friendly--
That's outstanding Helen, thank you so much.
They were very throual and very polite.Thw product I liked the best was the chemical they used to clean up dog urine.
You're too kind Donna, thank you.
Technicians were on time, polite and knew about their products. Got the job done in a timely manner.
Thank you so much Sandra.
Cleaning went fast and my carpets look fabulous!!!
Benton and Karen, you are too kind, thank you.
Service tech was on time polite and very knowledgable
Thank you Dorthy, you're the best.
Good service from both the guys. Thanks again.
Thank you for the great rating Keith, we will pass along your kudos.
We had our air ducts, tile, carpet and 3 pieces of furniture cleaned on Wednesday, Sept 6. Everything looks wonderful but it is a little too early to tell how the "products" will last.
Service - 10 stars!! Both the person who cleaned the ducts - Hunter Gotchy - and the person who cleaned everything else - Michael Silver - went above and beyond the "call of duty".
I was also impressed with how well the company - Zerorez! - kept in touch with appointment reminders, time of arrival, direction confirmation, etc.
We definitely will recommend Zerorez to others. Jim & Jo Last name removed
Thank you so very much James, we love the feedback.
Always friendly and efficient!
That's super Tami, thank you for the great rating.
The professional technicians and that you don't clean with detergent.
That's what we take pride in Kim. Thank you.
You came out to clean my carpets aprox one year ago when I was going through a very difficult time in my life, recovering from breast cancer treatment. Your team was wonderful, my carpets looked amazing!
A few months ago my cancer returned and again I am recovering from treatment,
you again came to my home to help me with the cost and my carpets went from multiple stains to looking brand new! Again you team was so helpful, courteous and hardworking!
Please pass on my thankfulness and gratitude to the first and second team who came to my home. And thank you to Zerorez for your consistence and excellence!!
Sincerely,
Name removed
Coeur D Alene
Thank you for the kind words of praise Connie. We are happy to help out where we can. You have plenty on your plate as it is, and our technicians have big, generous hearts and helping hands. We are all wishing you courage, strength, and healing in the days to come.
VERY PROFESSIONAL AND HIGH QUALITY WORK. OUR TECH NOAH DID AMAZING AND HE WAS VERY KIND.
WE WERE SURPRISED AT HOW AFFORDABLE THIS WAS. 3 BIG ROOMS FOR $150 WHICH IS JUST WHAT THEY QUOTED. NO HIDDEN FEES OR SURPRISES.
WE WILL BE GETTING THIS SERVICE AGAIN!
That is so great to hear Lindsay. We appreciate the time you took to give us your review.
Michael did a good job and was a very nice young man. He went right to work and finished quickly. We would recommend Zerorez to others.
It is so kind of you to give us such a great rating Nancy. Thank you.
Customer service is great!