Zerorez Spokane
13110 E. Indiana Ave. #1
Spokane Valley
WA 99216
United States

Client Testimonials

Report a concern   January 3, 2018 — Rated 10 out of 10 by V.D. Zerorez Spokane
What do you like about our products and services?

Very friendly tech and carpets look awesome!

Response from Zerorez Spokane:

Good to hear Vicki, thank you for letting us know.

Report a concern   January 3, 2018 — Rated 10 out of 10 by B.G. Zerorez Spokane
What do you like about our products and services?

Always explain all details while on phone making appt.
Carpet cleaner again grows over over the details.
I know before the job begins what the price is for the service

Response from Zerorez Spokane:

We love to hear that Bardie, thank you for taking the time to let us know.

Report a concern   January 2, 2018 — Rated 10 out of 10 by A.D. Zerorez Spokane
What do you like about our products and services?

The tech arrived on time, he walked me through the process and let me know what I would need. He saved me $$ by letting me know the difference between the topical and the sub extraction.
I would totally recommend telling my friends/family to use Zerorez and I will use them again!

Response from Zerorez Spokane:

Thank you for the kind words and recommendation Annette.

Report a concern   January 2, 2018 — Rated 10 out of 10 by C.L. Zerorez Spokane
What do you like about our products and services?

Awesome service and friendly technicians!

Response from Zerorez Spokane:

Thank you very much Carol.

Report a concern   January 2, 2018 — Rated 10 out of 10 by S.S. Zerorez Spokane
What do you like about our products and services?

Amazing customer services!

Response from Zerorez Spokane:

We love seeing that 10 Stephany, thank you. Go Zags!

Report a concern   January 1, 2018 — Rated 10 out of 10 by G.R. Zerorez Spokane
What do you like about our products and services?

We found the service provided by Zerorez to be excellent from my first phone call asking questions about furnace vent cleaning, through the completion of the work. The appointment was scheduled very quickly with us having an estimate of the anticipated expense for the work. I was contacted with an update on the appointment time and then again when the service representative was about 30 minutes away. The service person was great. Upon reviewing the job, the price actually went down in price! He did a great job and provided before & after pics of the vents. We will definitely recommend Zerorez.

Response from Zerorez Spokane:

Thank you for the valuable feedback Gene. We appreciate the kind words and recommendation from you. I will pass the kudos around to the team.

Report a concern   January 1, 2018 — Rated 10 out of 10 by S.R. Zerorez Spokane
What do you like about our products and services?

Quick and easy

Response from Zerorez Spokane:

We like to hear that Shelly, thank you.

Report a concern   January 1, 2018 — Rated 10 out of 10 by L.B. Zerorez Spokane
What do you like about our products and services?

The cleaner scheduled for me was Jake. I found him to be professional, polite and did a great job.

Response from Zerorez Spokane:

Thank you for the valuable feedback Linda, I will pass the kudos along to Jake.

Report a concern   January 1, 2018 — Rated 10 out of 10 by M.B. Zerorez Spokane
What do you like about our products and services?

Fast, friendly very professional.

Response from Zerorez Spokane:

We appreciate the feedback Mike, thank you.

Report a concern   December 31, 2017 — Rated 10 out of 10 by M.B. Zerorez Spokane
What do you like about our products and services?

Crew was on time and did a great job.

Response from Zerorez Spokane:

That's what we like to hear Mike, thank you.

Report a concern   December 31, 2017 — Rated 10 out of 10 by T.R. Zerorez Spokane
What do you like about our products and services?

Nick did a great job!

Response from Zerorez Spokane:

I will let him know, thank you Terri.

Report a concern   December 31, 2017 — Rated 10 out of 10 by A.P. Zerorez Spokane
What do you like about our products and services?

No chemicals. We also just found out about the reusable furnace filters. We have since ordered one and cannot wait to get it! Always friendly employees too

Response from Zerorez Spokane:

Thank you for the feedback Andrea, I will pass the kudos along.

Report a concern   December 31, 2017 — Rated 10 out of 10 by V.M. Zerorez Spokane
What do you like about our products and services?

Removes most stains from our carpet. Leaves no residue with surfactant like our Bissel does.

Response from Zerorez Spokane:

We love to hear that Valla, thank you.

Report a concern   December 31, 2017 — Rated 10 out of 10 by L.P. Zerorez Spokane
What do you like about our products and services?

I've been using Zerorez since 2002 and have loved your services up to a couple of years ago. The guy who came was lazy and did a terrible job. He wanted to charge me extra for every little spot or spray when in all times previously the did it automatically. I was very disappointed and started using another company which I would still be using had it not been for your constant emails offering 3 rooms for $89.
I decided to give Z-rez amptjer chance. Glad I did. Jose was amazing! A very hard worker, wonderful personality, congenial, polite, very concerned about getting the carpet as clean as possible, explained what he was going to do. I will sing his praises. I will request him from now on, both on 2415 W Providence Ave amd 4811 N Walnut..
You are lucky to have such a dedicated and professional employee and if I owned the company I would do everything in my power to keep him.
Workers like him are few and far between and hard to find.
THANK YOU for sending him, I'm back to using Z-rez because of him and will recommend you to everyone.
Sincerely, Name removed

Response from Zerorez Spokane:

Wow, that is a great comeback story Louise. We can't thank you enough for giving us another shot. Jose is indeed the cream of the the crop and I want to clone him myself. :) I will share your kind words and comments with him. We appreciate your loyalty and recommendations.

Report a concern   December 30, 2017 — Rated 10 out of 10 by J.B. Zerorez Spokane
What do you like about our products and services?

The service was very good. Very nice man who did the work.

Response from Zerorez Spokane:

Thank you for that Janet I will share your kind words with Brent.

Report a concern   December 30, 2017 — Rated 10 out of 10 by G.M. Zerorez Spokane
What do you like about our products and services?

Michael technician was excellent - knowledgeable, businesslike and polite.

Response from Zerorez Spokane:

Thank you for the kudos Greg, I will share them with Michael.

Report a concern   December 30, 2017 — Rated 10 out of 10 by D.Z. Zerorez Spokane
What do you like about our products and services?

I like the customer service I get from Zerorez. The techs are pleasant and know what they are doing. I am glad they have they have their costs specials. We are retired and liven a fixed income so I appreciate getting a price break when there is one.

Response from Zerorez Spokane:

Thank you for your honest feedback and loyalty Diane.

Report a concern   December 30, 2017 — Rated 10 out of 10 by G.M. Zerorez Spokane
What do you like about our products and services?

On time. Did a great job on cleaning our vents.

Response from Zerorez Spokane:

Great to hear Georgia, thank you.

Report a concern   December 30, 2017 — Rated 10 out of 10 by M.L. Zerorez Spokane
What do you like about our products and services?

The service tech Jordan was very professional and did a great job.

Response from Zerorez Spokane:

Thank you for that Mandi, I will let Jordan know how pleased your are with his service.

Report a concern   December 30, 2017 — Rated 10 out of 10 by J.A.M.H. Zerorez Spokane
What do you like about our products and services?

You guys were great. Josh did an excellent job with problem solving.

Response from Zerorez Spokane:

Good to know Joseph and Maureen, thank you.

Report a concern   December 29, 2017 — Rated 10 out of 10 by R.T. Zerorez Spokane
What do you like about our products and services?

They were very quick to get me on the schedule and arrived on time. The serviceman was clean, polite and always up his shoe covers on before he came into my home. Even when he had to go in and out several times. Their price was reasonable. I’ve used them twice before and will continue to call them for my cleaning needs. I am wanting my ducts cleaned this spring, so will call them back for that job.
Thank-you!

Response from Zerorez Spokane:

Thank you for the kind words and your loyalty Randi, we appreciate it.

Report a concern   December 29, 2017 — Rated 10 out of 10 by B.M. Zerorez Spokane
What do you like about our products and services?

Best carpet cleaning ever

Response from Zerorez Spokane:

We love to hear that Brandi, thank you.

Report a concern   December 28, 2017 — Rated 10 out of 10 by J.J. Zerorez Spokane
What do you like about our products and services?

Our technician was really nice quick, but really efficient. Was really mindful of our hardwood floors

Response from Zerorez Spokane:

That is wonderful to hear Joan, thank you for the feedback.

Report a concern   December 28, 2017 — Rated 10 out of 10 by T.W. Zerorez Spokane
What do you like about our products and services?

My son is allergic to cat dander and has not had any problems with his allergy after Zerorez cleaned and treated carpet.

Response from Zerorez Spokane:

We love hearing that Tony, thank you. We love helping folks with our "No Residue Carpet Cleaning™"

Report a concern   December 28, 2017 — Rated 10 out of 10 by J.A. Zerorez Spokane
What do you like about our products and services?

Courteous crew. Well done.

Response from Zerorez Spokane:

Thank you for the kind words John.

Report a concern   December 28, 2017 — Rated 10 out of 10 by J.A. Zerorez Spokane
What do you like about our products and services?

Nice crew. Did a good job.

Report a concern   December 28, 2017 — Rated 10 out of 10 by C.T. Zerorez Spokane
What do you like about our products and services?

Good service, excellent service rep

Response from Zerorez Spokane:

That's how we roll Chuck, thanks for the feedback.

Report a concern   December 28, 2017 — Rated 10 out of 10 by S.R.H. Zerorez Spokane
What do you like about our products and services?

expediency...professionalism, results!

Response from Zerorez Spokane:

We like to hear that Susan & Rand, thank you.

Report a concern   December 27, 2017 — Rated 10 out of 10 by K.J.M. Zerorez Spokane
What do you like about our products and services?

The get the job done. I also want to acknowledge the great job Duncan did. Would you please tell him so.

Response from Zerorez Spokane:

I will pass the kudos along to Duncan, thank you Ken and Jane.

Report a concern   December 26, 2017 — Rated 10 out of 10 by B.N. Zerorez Spokane
What do you like about our products and services?

Calab was very professional and did a great job. I liked the three step process and the carpets look great!

Response from Zerorez Spokane:

That's great to hear Brian, I will pass along the kudos to Caleb, thank you.


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