Zerorez Spokane
13110 E. Indiana Ave. #1
Spokane Valley
WA 99216
United States

Client Testimonials

Report a concern   February 15, 2018 — Rated 10 out of 10 by A.H. Zerorez Spokane
What do you like about our products and services?

Fast, friendly scheduling. Courteous and hard-working technicians. Great results.

Response from Zerorez Spokane:

Thank you for that Alexandra, we appreciate the kudos.

Report a concern   February 15, 2018 — Rated 10 out of 10 by P.O. Zerorez Spokane
What do you like about our products and services?

It's the only carpet cleaning I have had done where stains do not return.

Response from Zerorez Spokane:

We love to hear that Pam, thank you.

Report a concern   February 15, 2018 — Rated 10 out of 10 by C.L. Zerorez Spokane
What do you like about our products and services?

Stan did an excellent job!! Very professional. Explained everything before he started.
There were no surprise costs.

I like the fact that the carpets are not wet for days.

There was no mess after he was done.
I would use this company again and would request Stan .

Response from Zerorez Spokane:

Thank you for letting us know Cindy. I will pass the kudos off to Stan.

Report a concern   February 15, 2018 — Rated 10 out of 10 by J.L. Zerorez Spokane
What do you like about our products and services?

Very smooth job! Rusty is friendly and helpful. Very impressive with his work. Will definitely use zerorez again!

Response from Zerorez Spokane:

Thank you for the feedback John. I will let Rusty know how pleased you are with his service.

Report a concern   February 14, 2018 — Rated 10 out of 10 by S.S. Zerorez Spokane
What do you like about our products and services?

Jake gave great service and our house feels so clean!

Response from Zerorez Spokane:

That's great to hear Shelly, thank you.

Report a concern   February 14, 2018 — Rated 10 out of 10 by D.L. Zerorez Spokane
What do you like about our products and services?

You were on time and did great job

Response from Zerorez Spokane:

Thank you so much Dionne.

Report a concern   February 14, 2018 — Rated 10 out of 10 by J.B. Zerorez Spokane
What do you like about our products and services?

I thought the the two guys did a great job, I told them the areas that were getting hit the hardest in our landings and they made sure to spend special attention.

I saw them using the agitator for the carpet, and work well as a team.

Very happy with the results

Report a concern   February 14, 2018 — Rated 10 out of 10 by R.M.K. Zerorez Spokane
What do you like about our products and services?

The 50% off the duct cleaning was a game changer. Thanks!

Report a concern   February 14, 2018 — Rated 9 out of 10 by J.K. Zerorez Spokane
What do you like about our products and services?

Edward and Zach were very friendly and provided great customer service. The carpets looked and smelled great when done. Time will tell on how well it holds up. Thank you.

Report a concern   February 14, 2018 — Rated 10 out of 10 by K.J. Zerorez Spokane
What do you like about our products and services?

The guy that did it was very pleasant and seemed to know what he was doing. Pleased with the results

Response from Zerorez Spokane:

Good to hear Karen, thank you.

Report a concern   February 14, 2018 — Rated 10 out of 10 by K.B. Zerorez Spokane
What do you like about our products and services?

Technician was on time, friendly and did a great job. Old carpet looks great!

Report a concern   February 14, 2018 — Rated 10 out of 10 by D.P. Zerorez Spokane
What do you like about our products and services?

I had a great experience with Zerorez, Mike was my service technician and he was an absolutely great representative. After a horrible mess we faced inside my wife's Cadillac as we went through an automated car wash ( weeks prior) apparently when we purchased the car a week prior to that ,we didn't know it , But a seal for the moon roof that was broken. actually missing , so as we entered the car wash all of the high pressure soapy water spraying directly at the window ,came in through the nonexistent seal this an went all over the headliner and pillars on the seats and all over the interior it was a mess we were able to clean a lot of it by our selves but couldn't get the yellow pink and blue auto soap lines to go away it was horrible, we tried steamers and sprays with no luck. Then on the way to work listening to the radio i heard an add for Zerorez and Thought it couldn't hurt to call and see if its something they could do. I Cant get the stains out. Now Within a day we had a time scheduled an a plan in place for $88. He (Mike) came out and was polite and helpful. He spent a few minutes finding out what the problem was and if i had any concerns about him cleaning the areas , he then asked me if he could do a test spot, to see if her would be able to cleaned. He did a small area and it looked good but then stopped to let it dry to make sure it really gone. Then he cleaned all of it . The soap that was left in the pillars and headliner was gone and then he was even able to get the dark stains out of the seats from water sitting on the leather. spots that i thought were permanent .
I'd be happy to recommend your company to others
Thanks Zerorez
Sincerly Name removed

Response from Zerorez Spokane:

WOW Dustin, that is a happy ending to an otherwise horrible ordeal. Thank you for sharing your Zerorez experience with us, we love a nice success story. We appreciate the recommendations
and will share the kudos with Mike.

Report a concern   February 14, 2018 — Rated 10 out of 10 by A.W. Zerorez Spokane
What do you like about our products and services?

Great job---very nice technician--Kathy Bixler

Response from Zerorez Spokane:

Thank you very much Kath.

Report a concern   February 14, 2018 — Rated 10 out of 10 by C.Y. Zerorez Spokane
What do you like about our products and services?

Carpet cleaning was great. Look forward to having a nice clean area rug too. Service was professional and timely.

Response from Zerorez Spokane:

Thank you for the valuable feedback Courtney.

Report a concern   February 13, 2018 — Rated 10 out of 10 by R.D. Zerorez Spokane
What do you like about our products and services?

Efficient & professional

Response from Zerorez Spokane:

Thank you very much Ray, we appreciate the feedback.

Report a concern   February 13, 2018 — Rated 10 out of 10 by P.W. Zerorez Spokane
What do you like about our products and services?

Arrived on time and the technicians were clean, polite and heloful.

The carpet was cleaned well with no areas of concern

Response from Zerorez Spokane:

That is wonderful to hear Peggy, thank you.

Report a concern   February 13, 2018 — Rated 9 out of 10 by K.M. Zerorez Spokane
What do you like about our products and services?

Happy with my first service. Thank you!

Response from Zerorez Spokane:

Thank you for the feedback Kyle.

Report a concern   February 13, 2018 — Rated 10 out of 10 by L.H. Zerorez Spokane
What do you like about our products and services?

Service was exceptional...met my schedule and needs with no blowback!!!

Response from Zerorez Spokane:

Thank you for the kind words Loretta. Remind me to give you some of my business cards next time I see you so you will have them for your clients.

Report a concern   February 13, 2018 — Rated 10 out of 10 by H.P. Zerorez Spokane
What do you like about our products and services?

Commitment to getting it right

Response from Zerorez Spokane:

Thank you for being so patient and understanding Heidi.

Report a concern   February 12, 2018 — Rated 10 out of 10 by A.C. Zerorez Spokane
What do you like about our products and services?

Friendly and efficient staff.

Response from Zerorez Spokane:

Thank you for the kind words Amber.

Report a concern   February 12, 2018 — Rated 10 out of 10 by V.M. Zerorez Spokane
What do you like about our products and services?

I love how clean my carpets feel after the cleansing! Josh did an amazing job!

Response from Zerorez Spokane:

Great to hear Victoria, thank you.

Report a concern   February 12, 2018 — Rated 10 out of 10 by V.M. Zerorez Spokane
What do you like about our products and services?

I loved my tech. Very kind and answered all my questions in a way I could understand. On time and my carpet looks, feels, smells great!

Response from Zerorez Spokane:

That's wonderful to hear Victoria, thank you for the kind words. I will let Josh know how pleased you are with his service.

Report a concern   February 12, 2018 — Rated 10 out of 10 by S.L. Zerorez Spokane
What do you like about our products and services?

Very friendly staff and technicians. They always wear their booties and do a thorough job! I had my air ducts cleaned.

Response from Zerorez Spokane:

That is what we like to hear Sharon, thank you for the feedback.

Report a concern   February 11, 2018 — Rated 10 out of 10 by R.S. Zerorez Spokane
What do you like about our products and services?

SUPER GREAT GUYS

Response from Zerorez Spokane:

Thank you very much Renata.

Report a concern   February 11, 2018 — Rated 10 out of 10 by A.G. Zerorez Spokane
What do you like about our products and services?

Professional and informative.

Response from Zerorez Spokane:

We love to see that 10 rating from you Arietta, thank you.

Report a concern   February 11, 2018 — Rated 10 out of 10 by E.A. Zerorez Spokane
What do you like about our products and services?

Professional, quick and clean

Response from Zerorez Spokane:

Thank you for the feedback Eric.

Report a concern   February 11, 2018 — Rated 10 out of 10 by J.V. Zerorez Spokane
What do you like about our products and services?

Service same day as call
Friendly, kind service tech
Great customer service on phone

Response from Zerorez Spokane:

Thank you very much Jennifer, we appreciate the kudos.

Report a concern   February 10, 2018 — Rated 10 out of 10 by S.J.S. Zerorez Spokane
What do you like about our products and services?

Very efficient and thorough. The technician was very knowledgeable and helpful. We were
very happy with the results!

Response from Zerorez Spokane:

That's what we like to hear Steve and Judy, thank you.

Report a concern   February 10, 2018 — Rated 10 out of 10 by S.C. Zerorez Spokane
What do you like about our products and services?

Your technician was courteous, smiling, on time, got straight to work, asked about any known stains beforehand, and offered to lend a hand with furniture we older folk were having trouble moving. If the cleaning process he used stands up well (to be seen) we would most like use again.

Response from Zerorez Spokane:

That is wonderful to hear Shirley, thank you for the kind words.

Report a concern   February 10, 2018 — Rated 10 out of 10 by A.C. Zerorez Spokane
What do you like about our products and services?

The tech was here at the earliest point of the time window -- yeay!! He was very polite and professional and he explained everything completely. Gave me options for cleaning and cost and stuck to what he quoted. And my carpets look wonderful!! Can't ask for better!

Response from Zerorez Spokane:

Thank you for recognizing our efforts Ann, we appreciate the kind words.


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