Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33435 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 6, 2014 — Rated 8 out of 10 by S.A. Zerorez Salt Lake City
What could we do to improve?

Move furniture and put foam blocks under legs.

Report a concern   March 6, 2014 — Rated 10 out of 10 by Lindy Kingdon Zerorez Salt Lake City
What do you like about our products and services?

No chemicals, carpet is clean, not stiff, and I can breath.

Report a concern   March 6, 2014 — Rated 10 out of 10 by C.C. Zerorez Salt Lake City
What do you like about our products and services?

Your people are friendly and care about doing a good job. Our carpets look very good when you are through.

Report a concern   March 6, 2014 — Rated 10 out of 10 by S.W. Zerorez Salt Lake City
What do you like about our products and services?

I appreciate that there are no chemicals used in the cleaning process. One of the rooms we had cleaned was cleaned a month before by another company and there were still large dark spots. Zerorez got them all out.

Report a concern   March 6, 2014 — Rated 9 out of 10 by P.W. Zerorez Salt Lake City
What do you like about our products and services?

You were very nice, and made sure I knew what the price would include. My one room was to big to count as one room. So rather then to just do the two room I had planned, and charge me more money,because it would have been done as three rooms. He took the time to explain the cost. I appreciated that very much. He did the job quickly and as I said before he was very nice.

Report a concern   March 6, 2014 — Rated 5 out of 10 by K.C. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Overall, the service was professional and I appreciated that. I think, however, that there are areas of my carpet, especially the border between my carpet and hard floors that are worse now then they were before my carpets were cleaned. It looks like all of the dirt from the rest of the carpet was deposited in the carpet right before my hard floor starts. I keep thinking that maybe it is the light, or it really isn't that bad, but it is that bad. I had super high expectations from what I heard from other friends and neighbors about Zerorez, so was a little disappointed with the end result.

Report a concern   March 6, 2014 — Rated 7 out of 10 by T.S.T. Zerorez Salt Lake City
What could we do to improve?

Lower prices.

Report a concern   March 6, 2014 — Rated 10 out of 10 by D.H. Zerorez Salt Lake City
What do you like about our products and services?

Very professional well mannered service people.

Report a concern   March 6, 2014 — Rated 10 out of 10 by G.A.B.F. Zerorez Salt Lake City
What do you like about our products and services?

Efficient friendly and vey accomidating. The carpets look great

Report a concern   March 6, 2014 — Rated 10 out of 10 by K.C. Zerorez Salt Lake City
What do you like about our products and services?

great I only use zero rez

Report a concern   March 6, 2014 — Rated 10 out of 10 by Denis Martin Zerorez Salt Lake City
What do you like about our products and services?

Excellent cleaning of my carpets, especially spots and high traffic areas. TJ was also very responsible and easy to work with.

Report a concern   March 6, 2014 — Rated 10 out of 10 by H.E. Zerorez Salt Lake City
What do you like about our products and services?

The guy who did our carpets was very nice and he had me check everything to make sure it was done right.

Report a concern   March 6, 2014 — Rated 8 out of 10 by T.E. Zerorez Salt Lake City
What could we do to improve?

Remove more moist from the carpet when you clean. I will use you again. But a day and a half later more than 50% of my carpet is still damp. Probably not good, it could become a mold problem.

Report a concern   March 5, 2014 — Rated 9 out of 10 by T.K.R. Zerorez Salt Lake City
What do you like about our products and services?

I thought the cleaning solution smelled good, Employee was friendly and did a thorough job.

Report a concern   March 5, 2014 — Rated 10 out of 10 by D.C. Zerorez Salt Lake City
What do you like about our products and services?

1. carpet and furniture was clean w/minimal moisture
2. worker was pleasant, efficient and polite

Report a concern   March 5, 2014 — Rated 9 out of 10 by K.M. Zerorez Salt Lake City
What do you like about our products and services?

Your tech was on time with a call before he came. I like the way my carpets feel now.
I haven't used any other company so it's a little difficult to evaluate. I was hoping that some of the areas would look a little better but I waited to long to get them cleaned.
Thanks

Report a concern   March 5, 2014 — Rated 10 out of 10 by L.T. Zerorez Salt Lake City
What do you like about our products and services?

The carpet dried quickly and looked so much better. Rick, the good man who cleaned our carpets was very friendly, professional and did a great job!

Report a concern   March 5, 2014 — Rated 9 out of 10 by C.J. Zerorez Salt Lake City
What do you like about our products and services?

Your serviceman was helpful and hardworking. Love that the carpets don't "crunch" after cleaning.

Report a concern   March 5, 2014 — Rated 10 out of 10 by L.B. Zerorez Salt Lake City
What do you like about our products and services?

very good

Report a concern   March 5, 2014 — Rated 10 out of 10 by C.M. Zerorez Salt Lake City
What do you like about our products and services?

The service was very professional, friendly and thorough. Thanks.

Report a concern   March 5, 2014 — Rated 10 out of 10 by Marissa Dufur Zerorez Salt Lake City
What do you like about our products and services?

Quick dry. Carpet was soft after it dried. Tech opens closet doors and cleaded carpet in the closets.

Report a concern   March 5, 2014 — Rated 10 out of 10 by L.A. Zerorez Salt Lake City
What do you like about our products and services?

It is a very good product. Have had my carpet cleaned several time be zerorez. Recommend them all the time.

Report a concern   March 4, 2014 — Rated 9 out of 10 by S.H. Zerorez Salt Lake City
What do you like about our products and services?

Very professional
My carpets look great!

Report a concern   March 4, 2014 — Rated 10 out of 10 by Mindy Jones Zerorez Salt Lake City
What do you like about our products and services?

I love that Zerorez won't leave a soap build like other carpet cleaning companies. I loved the fast and friendly service. Thank you

Report a concern   March 4, 2014 — Rated 10 out of 10 by K.W. Zerorez Salt Lake City
What do you like about our products and services?

We haven't used you yet, but the young man (TJ) who came out to give us a bid was a very professional, and we liked him. We will be contacting your service when things get settled.

Claire

Report a concern   March 4, 2014 — Rated 9 out of 10 by T.E. Zerorez Salt Lake City
What do you like about our products and services?

Excellent service. The tecnition was informative and carried out his work in my home in a respectful way

Report a concern   March 4, 2014 — Rated 10 out of 10 by D.L. Zerorez Salt Lake City
What do you like about our products and services?

Quicker to dry than other companies. Shoe coverings. Explanation of products, services, etc.

Report a concern   March 4, 2014 — Rated 10 out of 10 by K.T. Zerorez Salt Lake City
What do you like about our products and services?

Tyler did a great job

Report a concern   March 4, 2014 — Rated 10 out of 10 by Starla/Amber Blackburn Zerorez Salt Lake City
What do you like about our products and services?

Your service man was very courteous, thorough and professional. He did a great job, was punctual, and tried to be unobtrusive in a house with 9 people in it. He managed that very well. I would like him to do my carpets in Lehi. I have twice the area and a dog. My daughter says it has really helped with the kids' allergy symptoms. Thanks

Report a concern   March 4, 2014 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

Quick service, on time, CLEAN carpets.
It took much longer to dry than was stated. Two days, not tow hours. but I love teh clean!


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