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based on 33435 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No chemicals, carpet is clean, not stiff, and I can breath.
Your people are friendly and care about doing a good job. Our carpets look very good when you are through.
I appreciate that there are no chemicals used in the cleaning process. One of the rooms we had cleaned was cleaned a month before by another company and there were still large dark spots. Zerorez got them all out.
You were very nice, and made sure I knew what the price would include. My one room was to big to count as one room. So rather then to just do the two room I had planned, and charge me more money,because it would have been done as three rooms. He took the time to explain the cost. I appreciated that very much. He did the job quickly and as I said before he was very nice.
Overall, the service was professional and I appreciated that. I think, however, that there are areas of my carpet, especially the border between my carpet and hard floors that are worse now then they were before my carpets were cleaned. It looks like all of the dirt from the rest of the carpet was deposited in the carpet right before my hard floor starts. I keep thinking that maybe it is the light, or it really isn't that bad, but it is that bad. I had super high expectations from what I heard from other friends and neighbors about Zerorez, so was a little disappointed with the end result.
Lower prices.
Very professional well mannered service people.
Efficient friendly and vey accomidating. The carpets look great
great I only use zero rez
Excellent cleaning of my carpets, especially spots and high traffic areas. TJ was also very responsible and easy to work with.
The guy who did our carpets was very nice and he had me check everything to make sure it was done right.
Remove more moist from the carpet when you clean. I will use you again. But a day and a half later more than 50% of my carpet is still damp. Probably not good, it could become a mold problem.
I thought the cleaning solution smelled good, Employee was friendly and did a thorough job.
1. carpet and furniture was clean w/minimal moisture
2. worker was pleasant, efficient and polite
Your tech was on time with a call before he came. I like the way my carpets feel now.
I haven't used any other company so it's a little difficult to evaluate. I was hoping that some of the areas would look a little better but I waited to long to get them cleaned.
Thanks
The carpet dried quickly and looked so much better. Rick, the good man who cleaned our carpets was very friendly, professional and did a great job!
Your serviceman was helpful and hardworking. Love that the carpets don't "crunch" after cleaning.
very good
The service was very professional, friendly and thorough. Thanks.
Quick dry. Carpet was soft after it dried. Tech opens closet doors and cleaded carpet in the closets.
It is a very good product. Have had my carpet cleaned several time be zerorez. Recommend them all the time.
Very professional
My carpets look great!
I love that Zerorez won't leave a soap build like other carpet cleaning companies. I loved the fast and friendly service. Thank you
We haven't used you yet, but the young man (TJ) who came out to give us a bid was a very professional, and we liked him. We will be contacting your service when things get settled.
Claire
Excellent service. The tecnition was informative and carried out his work in my home in a respectful way
Quicker to dry than other companies. Shoe coverings. Explanation of products, services, etc.
Tyler did a great job
Your service man was very courteous, thorough and professional. He did a great job, was punctual, and tried to be unobtrusive in a house with 9 people in it. He managed that very well. I would like him to do my carpets in Lehi. I have twice the area and a dog. My daughter says it has really helped with the kids' allergy symptoms. Thanks
Quick service, on time, CLEAN carpets.
It took much longer to dry than was stated. Two days, not tow hours. but I love teh clean!

Move furniture and put foam blocks under legs.