Zerorez Salt Lake City
12577 South 265 West #3A
Draper
UT 84020
United States

Average rating: 9.1 out of 10 based on 33444 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 19, 2014 — Rated 9 out of 10 by K.K. Zerorez Salt Lake City
What do you like about our products and services?

you got my carpet so nice and clean. There was one area that I wish I was a little cleaner though.

Report a concern   September 19, 2014 — Rated 7 out of 10 by D.T.H. Zerorez Salt Lake City
What could we do to improve?

Not disappointed.

Report a concern   September 18, 2014 — Rated 8 out of 10 by A.F. Zerorez Salt Lake City
What could we do to improve?

We scheduled with you before this visit and were no showed. Not sure what happened. We almost didn't try you again. But the young man that came and did our carpets was great!

Report a concern   September 18, 2014 — Rated 10 out of 10 by Ellen VanOrman Zerorez Salt Lake City
What do you like about our products and services?

Our carpets are very clean. The young man who cleaned them was friendly, professional, and hard working.

Report a concern   September 18, 2014 — Rated 10 out of 10 by Sharon Lohner Zerorez Salt Lake City
What do you like about our products and services?

You are able to get stains out that other cleaners have not been able to get out. I like your friendly service professionals and the fact that they do not want to leave until I am satisfied. I feel that they care about what I care about.

Report a concern   September 18, 2014 — Rated 9 out of 10 by J.R. Zerorez Salt Lake City
What do you like about our products and services?

I like that you use no chemicals or detergents.

Report a concern   September 18, 2014 — Rated 10 out of 10 by S.N. Zerorez Salt Lake City
What do you like about our products and services?

I like that your product cleans and does a great job. Spots do not return. Carpets dry quickly. I have been a customer for eight years. I have recommended zeroes to my friends.

Report a concern   September 18, 2014 — Rated 10 out of 10 by A.C. Zerorez Salt Lake City
What do you like about our products and services?

Loved the tile and grout cleaning service! My tile and grout look brand new, so happy with the job that was done!

Report a concern   September 18, 2014 — Rated 10 out of 10 by V.T. Zerorez Salt Lake City
What do you like about our products and services?

They always leave the carpets clean. They know what they are doing and get the work done quickly. The technicisns are friendly and courteous.

Report a concern   September 18, 2014 — Rated 10 out of 10 by Renn Flinders Zerorez Salt Lake City
What do you like about our products and services?

The technicians did an amazing job. The carpet looks like new.

Report a concern   September 18, 2014 — Rated 10 out of 10 by T.S. Zerorez Salt Lake City
What do you like about our products and services?

Friendly staff. One of the best cleanings we have had.

Report a concern   September 18, 2014 — Rated 10 out of 10 by Jo Giffin Zerorez Salt Lake City
What do you like about our products and services?

Very impressed. Carpets look great!

Report a concern   September 18, 2014 — Rated 6 out of 10 by C.R. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

Made an appointment at 5:00 calls me at work could not answer. So he shows up early, but my wife was working from home but could not talk to him cause of meeting she was in all day long. The by was asking her questions which I had already answered to the lady on the phone who I scheduled the appointment with. Then cause he was early and she did not know what I wanted to clean he was wanting to reschedule cause she asked him to wait out come back at 5:00 or until I got home. I scheduled him at that time for a reason.

Report a concern   September 18, 2014 — Rated 10 out of 10 by A.U. Zerorez Salt Lake City
What do you like about our products and services?

The people that work for you are very nice and do a great job.

Report a concern   September 18, 2014 — Rated 10 out of 10 by C.R. Zerorez Salt Lake City
What do you like about our products and services?

The do a better job than any other company I have used cleaning my carpets. The technicians are thorough, polite and efficient.

Report a concern   September 18, 2014 — Rated 9 out of 10 by J.A. Zerorez Salt Lake City
What do you like about our products and services?

The cleaning process truly is one of a kind and stays clean and smells fresh for a much longer time than any one else. Having the carpet dry so quickly makes it nice to get back to work

Report a concern   September 18, 2014 — Rated 10 out of 10 by O.C. Zerorez Salt Lake City
What do you like about our products and services?

The technician was very good and I'm always very please with your method.

Report a concern   September 17, 2014 — Rated 10 out of 10 by J.B. Zerorez Salt Lake City
What do you like about our products and services?

Great results!!

Report a concern   September 17, 2014 — Rated 8 out of 10 by A.G. Zerorez Salt Lake City
What could we do to improve?

Better prices

Report a concern   September 17, 2014 — Rated 10 out of 10 by A.F. Zerorez Salt Lake City
What do you like about our products and services?

Our carpets are very clean when you are finished with little residue.

Report a concern   September 17, 2014 — Rated 9 out of 10 by M.R. Zerorez Salt Lake City
What do you like about our products and services?

Good customer service.

Report a concern   September 17, 2014 — Rated 10 out of 10 by K.K. Zerorez Salt Lake City
What do you like about our products and services?

Carpets and upholstery get cleaned very well and stay clean a long time. No chemical smell. Very thorough and courteous service.

Report a concern   September 17, 2014 — Rated 10 out of 10 by Cheryl Lyon Zerorez Salt Lake City
What do you like about our products and services?

Very willing worker. He was also proud of the clean carpet and insisted that we "see the difference."

Report a concern   September 17, 2014 — Rated 10 out of 10 by Anita Rutledge Zerorez Salt Lake City
What do you like about our products and services?

No sticky residue. Quick drying. Free foot booties to wear while floor is still damp.

Report a concern   September 17, 2014 — Rated 8 out of 10 by J.M. Zerorez Salt Lake City
What could we do to improve?

I had a great experience. The tech was on time, friendly, and quick. I do have a light colored carpet that did have a good amount of dirt stains. The carpet looked great after the tech left, but only two days later, it appears that some of the stains or returning and in some areas, the carpet still has a bad smell. I feel like in the past when I have used Zero Rez, the finished product was more miraculous feeling, looking, and smelling...I could be wrong.

Report a concern   September 17, 2014 — Rated 9 out of 10 by Stacy Pankratz Zerorez Salt Lake City
What do you like about our products and services?

You did a great job. My carpet looks great.

Report a concern   September 17, 2014 — Rated 10 out of 10 by J.S. Zerorez Salt Lake City
What do you like about our products and services?

Friendly and professional technician, informative about products but not pushy about upselling. Very quick.

Report a concern   September 17, 2014 — Rated 2 out of 10 by D.B. Zerorez Salt Lake City
How did we disappoint you and what can we do to make things right?

The cost was way too high and the carpets were not that clean when they dried (hard spots) It would seem to me that if i am having the whole house cleaned that there would be a break on the price, but there was not. Not likely to recommend friends and family.

Report a concern   September 16, 2014 — Rated 9 out of 10 by Carol Fish Zerorez Salt Lake City
What do you like about our products and services?

Customer service was great as well as the service!
Thank you!

Report a concern   September 16, 2014 — Rated 9 out of 10 by L.C. Zerorez Salt Lake City
What do you like about our products and services?

The customer service from the reps was great, my carpets look good


Privacy Policy