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based on 33420 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The way it cleans and the good man in Clemente, who does a great job!!!
very professional technician who took the time to clean carpets well. Low drying time
My carpets look brand new.
no chemicals and awesome techs.
You were recommended to me by a real estate agent who also rents out properties. Her husband is in the construction business. She said your company has done the best job for them.
It took over 24 hours for my carpets to completely dry. I had a fan on and the heat turned up, but they took forever to dry. That wouldn't be all bad except that the technician assured me 6-8 hour tops, "or I have done something g wrong."
I was very impressed with your service and very pleased with the results. My carpets and furniture looks so much better and I can feel how much cleaner my carpets are when I walk on the barefoot. Jerry did an excellent job!
The carpets took about 12 hours to dry.
Professional installation with a good look and feel finish.
I own several rental properties. I exclusively use ZeroRez for all my carpet cleaning. I have seen your product turn black carpet from dirt/grime into light tan again. Without the heavy chemicals my apartments smell nice when you are finished and it is amazing what has come out...even melted candle wax was removed from my carpets. I also love that the carpet is not really wet when you are done so I know everything is being pulled out of the carpet and not left in the pad to come up later. Your technicians are always curtious and do an excellent job.
I have never had my carpets look better!!! Your technicians are very professional and helpful. I really like how they take there time to get the job done right!!! Thank you again for great service....I will refer my family and friends!
Jerry took time to explain how your system works and what to expect. He did a very good job of getting my carpets to look clean again. A appreciated having someone with knowledge and experience.
Good results, fair price, dries quickly, non-chemical.
Yes. I paid $50 extra a room for pee and vomit stays but smell is extremely strong and carpet is crunchy
Dried faster than other carpet cleaners. Professional, friendly tech.
Very professional and thorough. Excellent system with excellent results. Friendly service. I was comfortable with them in my home.
We like that there is no residue left on our carpets. Also, The gentleman who did our carpets was very friendly and accommidating.
It leaves no residue
The price changed which I figured it would like any carpet cleaning I have ever had done not sure how this works but my socks get dirty walking on the carpet I guess I was hoping for a different experience then what I normally get from carpet cleaners
I don't know what tipe of products they used, but the services was awesome.
The carpets cleaned up beautifully and without soap.
We had you come to clean our carpets. Our main concern was the 3 in.ck spots in the rug from changing a computer printer cartridge. One came out fine, but the other two spots are really bad and can still be seen. We called first thing this morning to let you know and we were told that they would get right back to us to let us know what you would do.. We haven't heard from you yet. (8:00 PM)
Thank you
Your workmen were very thurough.
The personnel have been curtious, kind, understanding, and professional throughout the process - from my initial call to them, their return call for appointment scheduling, to the personnel that came to my door. Excellent company to do business with!
The carpet looked like new,even in the worn places
They were quick, efficient, and did a great job!
They came wwhen they said they would. They were fast and courteous. The carpet was as clean as I have ever seen it. Our carpet is 20 years old and looks new again!
The carpet has not looked cleaner.
Alfredo was courteous and ensured I was satisfied before he left.
The cleaning fee was more pricey than expected.
Zerorez is the one company I am so happy to do business with. They are courteous, always cover their shoes with booties as they clean my carpet and suggest other ways to protect my carpet between cleanings. Thanks Zerorez for always getting back to me to schedule cleaning appts., and are always on time!!