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Client Testimonials
Matt was our technician....very nice and he did a great job. Areas of stains are gone!
Your services were very good. Your employee was respectful, helpful and did a good job.
I love the results of having my carpets cleaned. Matthew R. is very professional by paying attention to the wants of his client and his attention to detail. I could not be happier with my floors!
you do what you say you are going to do
The costumer service....the way the carpets look great.
Service provider was very professional and friendly. Great disposition!! I was pleased with the service and experienced a clean, fresh atmosphere in my home.
Carpets dried quite quickly following the cleaning - I was surprised. Your employee arrived on time, did the job professionally. He was courteous and helpful.
I have used Zerorez for a variety of services. Carpet and upholstery cleaning,oriental rug cleaning and tiles.
Excellent service each time.
I highly recommend Zerorez.
The quality of your work was exceptional.
The technician said the product is really strong "Resolve" which is what I use. To get the whole place done with that saved me a lot of scrubbing!
On time, professional, excellent service
No left over cleaning odor. Drying takes place quickly. Arrive on time.
They absolutely do the job! My carpet hadn't been cleaned professionally in over 10 years.
fast,accurate,safe service
Mario was very conscientious about my home and where he was working. He did a great job very quickly.
I like the fact that the cleaning service was a fast process and that I could immediately walk on the carpet as soon as it is done.
The results were amazing. It looks like my rooms are smiling now. The young man that came to do my rugs was extremely polite, efficient and great to work with.
The person who came to the home Chad, was very professional and approachable. He was easy to have here and there was no awkwardness which can be the case with strangers who come to the home to do work. The rugs look great, and there was no bleeding through the next day. I would recommend this company to anyone who asked me for a rug cleaner.
I was afraid I would not see any improvement in our 12 year old carpet. I was pleasantly surprised to see it was almost new!! Other than the red kool-aid stains everything else came out. Your technician, Sam, was a pleasure to work with. He explained everything he was going to do and showed me the progressed half way through the cleaning. I will be sure to announce that ZEROREZ is the only company to use for cleaning carpets!
I think you have a great cleaning product.. reliable, dependable and honest services
Best carpet cleaning company that I have ever felt with... Wish you had a company in Harnett County
My carpet looks great! The technician was on time, polite, and did a great job.
The quality of the cleaning agent itself; it truly is "zerorez." The technician, Chris,
was also very professional, informative, and accommodating. Thank you.
Zerorez works, period. Peter Hicks took the time to explain the entire cleaning process as well as answering all of my questions. His honesty and dedication were most impressive.
Zerorez gets carpets clean with spots out compared to competitors. The service rep who cleaned our carpets was friendly, readily shared his knowledge of the cleaning process, patiently answered all our questions and worked quickly and efficiently.
I like the non-toxicity of the product and the fact it makes my carpets look and smell new. I wish the upholstery service was cheaper.
Dries quickly, safe for our pets.
All in all it was good. I would NOT recommend the SCOTCHGARD TREATMENT for the extra money as it made our carpet very very sticky for 36 to 48 hours and actually causes more damage than it does good. The original Stainmaster that comes from the factory is ALL anyone ever needs! I will NEVER let that snake bite me again. As for the rest of the work the guys were very courteous and friendly. They were also helpful and I was actually able to pull the honest truth out of one of them when I queried as to a certain technique that was being used. I noticed that as they approached the 1 hour mark, this technique allowed speed versus accuracy and thoroughness and thus I asked why. He smiled like a Cheshire Cat once I posed the question and he pondered his response. Suddenly, the tempo slowed drastically and the thoroughness came back albeit briefly. 3 rooms took less than 1 hour from beginning to end(arrival to our door, in and out the door, and on the road!) They really do need to pay more attention and time to the pathways and heavily used areas. The pattern of cleaning as a "grid" for lack of a better word would best be served by doing just that, treating the carpet as a grid to make sure no spots are missed. As it is, we have roughly 8 or so spots 10" to 12" in diameter that really needed to be treated again quickly or were just missed completely. For $134.00, you almost get what you pay for. Forget the Stain guard and for $109.00 stay with them and you can do ok if your carpets are relatively new or in good shape as ours are. Our carpet is a berber and it always cleans extremely well when compared to other types.
The staff was very helpful and kind.
Friendly Prompt service. Very nice young fellow that came and did a wonderful job on the carpets. Very thorough & courteous! Thank you and I will use Zerorez again!