Client Testimonials

The reps are always friendly and helpful, Great service , makes our floors so clean

Service was excellent. We didn’t spend lots of time precleaning. We are super pleased with Eric’s professionalism and the house is now stain free. Recommend zerorez to anyone who’s looking for an affordable house/business service. Two thumbs up

Professional service and of course clean rugs!
Our service provider was very respectful, kind, punctual and did a great job!

Very nice and professional workers. Jamie and Ray are such nice men! Carpet looks great!

I liked the very nice man that cleaned my carpets.........His name was Deremus.........he was such a gentleman, he worked very hard and efficiently and was a pleasure to meet...........he represents your company perfectly..............and as always any organization is only as good as the people that represent them. Thank you Deremus..........and have a Merry Christmas :-)))))

Fantastic service and great results

They are green, so there was no harsh chemicals used in the carpets. Perfect for our baby's room! Carpets came out very clean and look wonderful

I have to say that we were disappointed with the outcome of the carpet cleaning service that we received. We have an older cat that had diarrhea on the living room carpet while we were out of town. We called your company because I have heard your radio ads and your website says that you have a “specialized method” of removing difficult pet odors through a pad extraction procedure. We paid additional fees to have the affected area deep cleaned. The carpet smelled fine at first after the cleaning. However, after it dried the odor persisted and became so bad that we could not stay in the living room. I had to cover the area with a large piece of plastic sheathing because the odor was horrible throughout the entire downstairs. The carpet was cleaned on Wednesday the 6th. Mary called the next morning to ask if the technician could come back only to be told that he could not get back by until the next Tuesday. . . 6 days later, which I feel is unacceptable. She asked if another technician could come back sooner, but was told that it had to be the original tech. The cleaning that was performed on the following Tuesday did not help at all, so we still have the plastic on the floor. We’re probably going to have to replace the carpet, but not until the cat passes. So I guess we’ll buy a decorative rug to cover the plastic sheathing for the time being. In retrospect, I think I just should have sprayed 409 on the carpet and used my Bissell carpet cleaner. I wanted to respond to your email because I own a service business and I always want feedback on the services that I provide my customers. . both good and bad. By the way, our technician – Eric – was very courteous and professional.

This was the first time we used zerorez and have been very satisfied thus far. The person doing the work was very knowledgeable and very quick to get the work done. We would recommend to anyone. Thank you.

The cleaners were awesome! Very professional. They were super nice, explained everything. Jamie and the other guy (I forgot his name) are a great team .
It was more expensive than I anticipated.

The cleaning was quick and reasonably priced, and the carpet looked good. It dried in only a few hours.

Green cleaning was the most important for me. No lingering smell!
Ease of scheduling.
Price for my particular job was reasonable in today's world.
Roger was professional, wonderful and easy to work with.
Excellent job on trouble spots.

My experience was great! The very professional technician came on time, explained the process, and worked quickly and thoroughly to get the job done. Carpets looked cleaned and smelled clean!

Having Adrian come to clean our stairs was a wonderful experience. He was patient and thorough getting every trouble spot on the staircase. He wanted us to be completely satisfied with the job and said if there as any residual pet odor, to call him and he would come back and retreat the problem. After the stairs were completely dry, we still noticed pet odors coming from a few areas of the stairs. Adrian came back the same week and retreated with a different product and cleaning method. Problem solved! He was courteous and a pleasure to work with.

The last service member who did my carpet at 3509 Mechanicsville run lane, Raleigh, NC 27610 was very professional and knowledgeable.

Every good products not much water .

Friendly and knowledgeable service technicians. Went to extra trouble to cleans sofa stain.

The products are the best around ! Gets up spots etc. everytime. Always clean and fresh and dries so quickly !

Roger cleaned my carpet in a timely manner and made sure that I was happy with the cleaning. Roger is awesome.

Quality job at a great price! Thank you!

Great job. Great staff.

Mike was awesome! Very professional and effective.

Reasonable cost and clean. Reasonably fast dry time

Our service tech, Ross was very professional, he explained everything he was doing and went straight to work. I was very pleased with the results, this was the first time I had used Zerorez's services and will do again.

Dedication to a quality job. Very friendly service.

Our technician, Mike, was on time and very corteous. He took the time to walk through our entire house and listened to what we needed (and expected) out of the carpet cleaning. I did not feel any pressure to buy additional services that I did not want. When Mike was done, our carpets were clean and fresh. We would definitely recommend Zerorez to our family and friends.

Great people!

Our technician was very attentive and extra careful with sensitive areas of our home. We appreciate his effort on the tough stains.

Everything was great

Amil did a great job on our granite, tile, carpet and hardwoods and Keith did an outstanding job with our duct cleaning. Highly recommend Zerorez for all of these services.