Client Testimonials

James was very good. Carpeting turned out great.

Effective

Very professional! Service was provided quickly, professionally, and was of superior quality. I highly recommend.

Your technicians were so friendly and professional. The carpet and tile cleaning was amazing

Very Professional Service! Excellent job!

The person who came out did a good job. The appointment was scheduled during a time that worked for me and the hours are convenient.

They work! My carpet looks brand new with no mess to clean up.

Arrived on time and performed work quickly. Rugs smell better and seem clean. They are gray and you can't see dirt.

My carpet smells & looks good

Very thorough and informative about the carpet cleaning process!

Great job - the men were real professionals. Very careful in our home.

Carpet and tile/grout looks great! Technician was in cntact before arrival and all during the cleaning process to keep me informed of status. He was fabulous! Highly recommend ZeroRez.

Joel and Ronaldo were wonderful!!! Very polite, very knowledgeable, great representatives for your company. Those two need to be recognized for their professionalism and care.

service is outstanding, employees very professional highly recommend this company
for cleaning your carpet,

Great service, thanks!

Very friendly staff.... fantastic customer service.

Carpet drys quickly, technicians are professional and friendly and service time doesn’t take long

Exceptional services from the technicians. They were timely and professional while rendering the services., The technician explained each process for maintaining the upholstery going forward. They were very personable and efficient. I will recommend to friends, family and members of my community. I had never used this company before but will do so going forward. Rose Marie Johnson.

The guys were friendly, knowledgeable, and fast. They did a quality job, and we are super pleased with the results.

The workers were kind and professional. My carpets look better than they have in years.
I can only speak for ones who did my work, but I only saw a few negative reviews compared to the large number of satisfied customers.

Carpets are always incredibly clean and your employees are efficient and friendly.

I asked what was different about Zerorez from other carpet cleaners. Derrick walked me through the entire process. My carpets now look and feel like they did when I moved in two years ago. My entire apartment smells clean and fresh. Whole process took only about an hour. I had him spray the protectant on the carpet. I am anxious to see how it works. Overall, it wad a very good experience.

We liked our service person very much and appreciated him coming back to fix a problem we had. We have recommended Zerorez to our friends. One thing that keeps older people from using your service is that you don't move furniture. It took us three days to move our furniture so that our service person could do a good job. Three days to move it back.
The cleaning was excellent.

Chris N was so friendly, so thorough and made sure the carpets looked and cleaned perfectly. He treated the carpets like it was his own home. I have a toddler who loves to roll around on the carpets and slide down the stairs. Chris showed me the stains we had with the black light, how much hair and dirt is actually in the carpets after thinking I vacuumed well enough but I was wrong! Glad I called ZeroRez Raleigh/Durham again before moving in my new home!! Extremely happy with the results! Thanks Chris N!

We were very pleased with the carpet cleaning done by your employee, Dremaine Liverman. He was both professional & friendly.

I do have recommendations - make information available to potential customers about the process used to pre-treat the carpet and the drying time needed after it has been cleaned. Also, about vacuuming the carpet when it has dried. Customers should be told this when they call in to potentially book service. Or, they could be directed to a company website for that information.

My technician was punctual, professional and diligent. He explained the services provided and products used. It is a true pleasure to work with knowledgeable people who are vested in the quality of work they are providing.

Your customer service is great! Your employees are friendly and knowledgeable!
Derrick was terrific! Super nice guy who explained the process very well, and did a great job! Thanks so much! :)

Everything! Ray Smith who did the house was wonderful...he explained things and was just a delightful young man!

I personally feel you get what you pay for so I have no complaints with my service on 2/11. I was very satisfied with my technician Freddy and his customer service.

The service was great! The tech was patient with explaining our needs. It was over all an awesome experience!