Client Testimonials

Tech was timely and informative

It clean very good and quick

Ali was great!! Very friendly, thorough, and tidy! Please send him again in the future :)

The original technician was polite, helpful informative and did an excellent job. Unfortunately there was one problem regarding how wood furniture on the damp carpet might leave a stain - and this is what did happen which I discovered as I moved furniture the following morning. I do not blame the technician. She and I actually did mention this piece of furniture and we both felt it would be fine. Another technician came that afternoon and spot cleaned the area in just ten minutes and all is fine. Things like this happen.
My only real complaint is that when I called about it the following morning, I was told that you were completely booked up and no one could come to deal with the stain until the following Tuesday (four days later). I was annoyed and said so but was told there was nothing to be done except make a note in case something opened up. After hanging up I thought about it and felt this was unacceptable. You had committed to this job on Friday and it was not completed. Completing my job should take precedence over any new jobs. When I called back and said this, the scheduler was called and I was fit in during the day. This is what should have happened in the first place. That should be a standard policy of the company. In the hopes that you make this policy change (if a customer has a problem, fixing it is first priority) I am very happy to recommend your company. Both technicians were helpful courteous and professional. In addition, they were both pleasant - which does not always happen in other companies. Thank you,
(The woman on the phone, although she did not give me a satisfactory solution on the first call was very nice and apologetic)

Everything , service was great .. my floors are beautiful , I had stains /spots in two room that I were
remove. And thank he technician who clean my floor was just awesome he is to be commended for a job well done . I will be using your service again .
Thank you

Zerorez got the carpet clean. Before clean I was getting dust etc in the vacuum. After cleaning nothing.

Your techQuinton was Professional and did an exceptional job.

My sister and I were very pleased. Brandon did an excellent job. Will do business with you in the future.

Products used were effective enough to clean my carpeting which had not been professionally cleaned in about 8 years! Technician was professional, thorough and courteous.

Professional and prompt. The service person was knowledgeable and helpful

The technician was friendly and accommodating. I was under the impression one of the features of your company was no moisture left behind and was disappointed to have to wait almost a day for it to be dry. Did I have you confused with a different company?

Great experience!

Dried fast and no order.
Service person made sure we were satisfied before leaving.

Ali was very polite, professional and did his job in a timely matter!

Great service, excellent work by Ali, fair price, good products used, great results

The product gets all pet smells out and makes the carpet much fresher.

everything

friendly, polite, efficient....2nd time and will use again....very pleased with staff and service...

The technician was on time
Did a great job
He was friendly and respectful

Our rugs aren't very old but they had some stains along with the usual everyday grime. We had our rugs done professionally done, but you still could see spots, after having two cats and a dog not to mention the previous owner had large fish tank, that could hold jaws in it.

After having our rugs done, completely through out the house they looked AWESOME ! smelled clean, fresh and No stains to be found. This young man who did our rugs explained every detail and what each step of cleaning to the fullest.He even gave us a time he was going to be finished, and what the next step was in drying...

Thank you for the great work ..

The professionalism of the employees was most excellent. They did an awesome job in cleaning our carpet! The looked restored and new! Thanks a Million Times !!! We look forward to the next service date!!! Melvin & Phyllis!!!

Customer service was great! The technician did a fantastic job. My husband was surprise it came as clean as it did.

My carpet was disgusting and your product extended its life. My tech was throughout and did a great job of explaining what he was going to do next.

Great service would recommed

YOU ARRIVE ON TIME AND PERFORM THE TASK IN AN ORGANIZED MANNER.

THE TECHNICIANS WERE PROFESSIONAL.

This was my first experience using Zerorez and I will definitely call them again. AJ was very thorough and professional, and the carpet looks great!

Quick, clean and efficient.

Freddie does the best job cleaning our carpets. He is punctual, polite, diligent and hard working.Setting up appointments is easy

Freddy was the man! What a beautiful job! He was very professional, courteous, and a hard worker. We're going to get Zerorez back here to do a few more rooms, and, we want to request Freddy to do them. My son and daughter-in-law also wants Freddy from Zerorez to do their house in Creedmoor.

Clean and without chemical smells