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Client Testimonials
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Friendly staff and easy to set up the appointment. We got a call from the technician about 45 min. prior to his arrival time (which was well within the appointment widow we’d been given). William was great! Respectful of our home, explained the process and answered all our questions. Very helpful in assessing our need (or not) for any special treatments for pet stains, carpet protection etc. No pushy sales pitch at all. He asked us to check things over when he finished the cleaning process and was happy to go back over the bottom few steps on the stairs for me.
Carpet looked great and no chemical smell etc. We chose Zerorez for the methods they use to clean. Time will tell, of course, but we are very happy with our experience and would ask for William in the future. Thank you!
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We tried your carpet cleaning after hearing an add on Lars' show a couple years back. You've done great work for us every time. Previously, we used local carpet cleaners and a national chain or two with less than great results. Your people have always been professional and done excellent work. Thanks.
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quick to be here, in and out fast, service of the tech was outstanding
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Chris Taylor was great.
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The Tech was great and everything came out very clean !!
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No residue.
Timely arrival
Friendly yet Professional Service Technician (Raphael)
Explained all the steps he was going to perform during walk through.
No surprises in cost. Clearly stated upfront.
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Good service and cleaning!
Did a fantastic job and had a great knowledge of the different carpet fabrics. Carpet looks great and smells clean! It also dried faster than other carpet cleaners.
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Carpet looks great, no funky smell, and no crispy finish. Love the way my carpets look after Zerorez cleans.
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Staff member who cleaned our carpet was professional, careful and explained what he was doing and checked with us about our concerns. He did a great job.
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The cleaner Joel was very professional.
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I liked how quickly he got done and how nice and citrusy it smelled when he was all done. Carpets looked great, I’m sure the new owners will appreciate it!
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Everything was explained thoroughly and in detail. The results were outstanding!
Our service provider, Rainiel, was courteous and friendly.
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Bentley did a fantastic job cleaning our carpets and sofas. He is thorough and courteous.
Heide
Sherwood
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I like that Xerorez does not use harsh chemicals to clean carpet so there are no lingering chemical scents. My carpet also felt very soft after cleaning.
Kevin did an outstanding job and so far the pet stain treatment seems successful.
Your pricing is more expensive than some of the other carpet cleaning services so I hope my carpets stay clean longer.
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William was efficient and thorough. Our carpets look amazing and it feels like a whole new house. We are thrilled with the result. Blessings.
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Smells good
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The science about the special alkaline water and how it attracts dirt! And I love our clean carpet. Really clean.
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Chris did a great job and we would recommend him to anyone!
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Prompt. Thorough full explanation of process and expected outcome.
Appointments are kept timely, agents are professional and respectful of our property. The process is explained, performed and then agent asks for inspection to ensure we are satisfies with the results.
This is the third year we have used your services; the carpet was newly installed and 4 years ago and your team is keeping it looking fresh and new!
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Very very thorough assessment and cleaning. Helpful and kind tech that did the work. They spent a lot of time making sure the problem area was completely cleaned.
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The service was done in a very professional way by a young man who represents your company very well. He was knowledgeable and explained how we could expect the best results. Our carpeting looks marvelous. Thank you for a job well done.
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Ben was great... personable, professional, efficient... service was exactly as advertised, furniture felt natural afterwards and didn't have any residue feel. I've used a number of other cleaners in the past and glad that we worked together on this project. I'll definitely use them again and refer them to others, and again, Ben was perfect.
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Quick turnaround, punctual rrival
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No soaking wet carpet. Pleasant smell.
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Carpets were incredibly clean. Service was professional.
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Great job on my carpets..look new when there not ..smell nice..Thanks
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Chris was fantastic. He was very thorough about describing everything that he was doing and was sure to ask me what I wanted before he started. I appreciated that he gave me options and suggestions, but was not at all pushy. He was very fast and professional - I will definitely use again.
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I am very pleased with the result. Very knowledgeable service man.