Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84392 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 31, 2014 — Rated 10 out of 10 by Jan Goodrich Zerorez Phoenix
What do you like about our products and services?

Service was great! Calls were welcomed on the day and time of the appointment. Service rep. did his job well and was very personable. Carpet is very clean and I am pleased.

Report a concern   January 31, 2014 — Rated 10 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

Mike was on time. He was careful and did a good job in all rooms. When I pointed out bad staining on the arm of a chair in the sectional he was cleaning he did not hesitate to go over it again. The process seems to be a good one, the carpet (10 years old) looks great.
I'm looking forward to see how the cleaning lasts. The only thing he didn't do was place guards under the wood legs of the furniture where it was possible. I hope the wet doesn't affect the finish in these places.

Report a concern   January 31, 2014 — Rated 10 out of 10 by G.G. Zerorez Phoenix
What do you like about our products and services?

Friendly, on time, great results.

Report a concern   January 31, 2014 — Rated 8 out of 10 by T.A.A.E. Zerorez Phoenix
What could we do to improve?

We haven't moved into the house yet and the carpet is pretty old. So it's not that I wouldn't recommend you guys, I just don't know how much you guys were able to do with carpet that age? More than anything, I just wanted the sterilization.

Report a concern   January 31, 2014 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Extremely impressed with Nick that cleaned my carpets. Very professional, very informative about the entire process from start to finish!! Loved that I wasn't told I needed this or that to add to the cost. Will definitely use your company again and again when needed.

Report a concern   January 31, 2014 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

The customer service with making the reservation, with reminder call, with the call 15 minutes before arriving. Techs are always very nice and professional. The carpets look great!

Report a concern   January 30, 2014 — Rated 10 out of 10 by Cindy Allen Zerorez Phoenix
What do you like about our products and services?

no chemicals and the results were beautiful

Report a concern   January 30, 2014 — Rated 2 out of 10 by B.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I thought it would be better with all the hype I thought that my carpets woul e really really cleaned that there would be something "special" bit it looks just like I do when I used my own steam cleaner. It smelt bad. And stayed wet for about 15-20 hours. I am just not impressed and would not recommend spending that much money and not have anything better.

Report a concern   January 30, 2014 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Great customer service an tech did an awesome job.

Report a concern   January 30, 2014 — Rated 5 out of 10 by J.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

There is an area completely across the front of the couch that looks different. The tech explained it as pooling. I got on line and looked it up the pictures look different than my area. Have never had this happen before. Perhaps someone else should review it

Report a concern   January 30, 2014 — Rated 10 out of 10 by Rick Johnson Zerorez Phoenix
What do you like about our products and services?

Very efficient and the employees are great! Each & every time

Report a concern   January 30, 2014 — Rated 10 out of 10 by G.S. Zerorez Phoenix
What do you like about our products and services?

The fact that your cleaning leaves no residue. Your company is very well organized and cooperative with changes in type and extent of service at the last minute.
You have clean-cut friendly tehnicians that I feel comfortable having in my home.

Report a concern   January 30, 2014 — Rated 10 out of 10 by Jeremy Cole Zerorez Phoenix
What do you like about our products and services?

Very pleased with the calls and updates company gave me to keep me informed as to when technician would be at my place and he showed up earlier than expected and took his time to clean my tile and two pieces of upholstery very satisfied will definately use services again thanks

Report a concern   January 30, 2014 — Rated 10 out of 10 by A.L.P. Zerorez Phoenix
What do you like about our products and services?

The service was great the technician was friendly prompt and answered all my questions the carpet was dry in an hour or less. excellent

Report a concern   January 30, 2014 — Rated 10 out of 10 by H.C. Zerorez Phoenix
What do you like about our products and services?

My carpet is soft not hard like when I used Coit one tome, and my technician was prompt and very professional, and explained thing s as he did his job. thank you

Report a concern   January 30, 2014 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

informed and polite tec. Carpet looks great!

Report a concern   January 30, 2014 — Rated 9 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Your Techs were great! Very Professional and respectful of us and our home.

Report a concern   January 30, 2014 — Rated 7 out of 10 by K.K. Zerorez Phoenix
What could we do to improve?

Very satisfied with the service but the the charges for add-on services are pricey.

Report a concern   January 30, 2014 — Rated 10 out of 10 by M.F. Zerorez Phoenix
What do you like about our products and services?

Professional staff and a product that really works

Report a concern   January 30, 2014 — Rated 9 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

I like the cleaning solution I purchased.It seems to work well. I am pretty happy with the cleaning of our carpet but I still see some of the spots I thought would disappear. The service man said we had good carpet and it would clean up nice,but the spots are noticeable.

Report a concern   January 30, 2014 — Rated 10 out of 10 by T.K. Zerorez Phoenix
What do you like about our products and services?

Carpet looks soooo clean. There was no odor.

Report a concern   January 30, 2014 — Rated 10 out of 10 by B.O.P.M. Zerorez Phoenix
What do you like about our products and services?

Professional service and a personable, pleasant technician.

Report a concern   January 29, 2014 — Rated 9 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

On time polite, very professional. Did a nice job

Report a concern   January 29, 2014 — Rated 10 out of 10 by E.R. Zerorez Phoenix
What do you like about our products and services?

friendliness, thoroughness, care, results!

Report a concern   January 29, 2014 — Rated 10 out of 10 by T.O.V.A. Zerorez Phoenix
What do you like about our products and services?

First, I like the appearance of the technicians -- clean cut and professionally dressed.
Second, they were both very polite and made it very clear what they were going to do.

Report a concern   January 29, 2014 — Rated 10 out of 10 by Connie Marple Zerorez Phoenix
What do you like about our products and services?

Everything...the Tech was very professional and respectful the job was awesome...I will utilize your services again and again in the future.

Connie M.

Report a concern   January 29, 2014 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

Floors dry nicely. Carpet feels like new the next day. No smell/odors

Report a concern   January 29, 2014 — Rated 9 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

environmentally ,and pet friendly

Report a concern   January 29, 2014 — Rated 10 out of 10 by R.G. Zerorez Phoenix
What do you like about our products and services?

i like the fack that my rugs are clean. Ive had other carpet cleaners come and clean my crpet and they still didnt come out clean

Report a concern   January 29, 2014 — Rated 10 out of 10 by Steve Fook Zerorez Phoenix
What do you like about our products and services?

Fast,friendly and professional. Carpet looks and smells great.


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