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based on 84509 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The quality of the cleaning is superb. Additionally, all the technicians who have been here have been exceptional in their performance and professionalism as well as genuine friendliness. We appreciate their overall demeanor and respect. Thank you!
My carpet is away very fresh and clean, and the staff is always very courteous. Sean, the tech who did the job this time was very nice and friendly and my cat loved him (which is always good sign! lol)
Courtly & helpful employees. Care & thoroughness in your work.
Your service leaves my carpets clean and soft with no residue
How professional your techs are. They really take an interest in making sure they do a 10 job on your carpeting.
Did great job
The cleaning came out beautifully and the bonus was that the carpet was not "crunchy" when it dried... Awesome!! Also, the technician was knowledgeable and very courteous. Thank You, Zerorez!
The technician, Craig, came at the scheduled time, went over all details with me completely, was pleasant and businesslike, and completed the job in the estimated timeframe. I will use Zerorez again when needed.
Everything turned out great! I even called again for a couch I forgot about.
Friendly service, on time, helpful, extremely efficient with time, and we were very impressed with the results. Great product, great people, great value!!
Professional staff who communicated the process at every step and worked to ensure the best services were completed.
The fact that you use "water" and not soap or chemicals.
My technician was great!
My Tech did a great job and my light colored carpet looks good, I will be calling again!
No harsh chemicals used. Technician was very polite and efficient.
The spot treatment is really great. In addition to it working very well, it's really cool to watch! Also, I appreciated how the technician really spent some time & effort to address a problem area.
Craig,my tech, was an absolute genius! We had several pet stains in the house that I was certain would not come out. However, when I returned to check on his progress EVERY SINGLE STAIN was gone, like magic! On top of getting rid of the stain, Craig was on-time, fast, efficient, kind, and professional. Top notch technician with top notch cleaning solutions made this customer one happy lady!! THANK YOU!
your tech's are first class--work very hard--and just plain nice guys
Got to the appointment when you said you would &I you called to let me know when you would arrive.
Service was great.
courteous and all spots gone
The Zerorez technician Oscar Gomez was very professional and paid great attention to detail. He did an outstanding job!
Very professional, prices reflect good value and service has been excellent.
The carpet does not look half as good as it did the first time I had you guys out. In sad to report this because Robert was so sweet! We really enjoyed him, but as it started drying it looks terrible.
My carpet looks amazing! The tech was very nice, professional, and he did a great job!
The process is outstanding and you do a great job!
Dylan is very pleasant.
Quick and clean.
Both technicians were great! I appreciated the way they did the job professionally. I additionally was happy that he saw my baby and let me know about your spray that is healthy. I ended up purchasing a container!
I missed picking up a small throw rug and step stool. Neither item was picked up by the technician. He cleaned up to the rug but not under.