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Client Testimonials
Carpet looks very good for being an old carpet. The the technician was efficient and polite. He explained everything very well. Worked fast, did an excellent job. Did not pressure, but, offered extra treatments if wanted. Cleaned up. Was pleased with all aspects.
The communication process, the courteous people and there professionalism. Service.
No chemicals and friendly service
Justin was great! I had used Resolve spot cleaner in a misguided attempt to clean up spots on my carpet, and so after he initially cleaned the carpets, yellow spots appeared where the Resolve had come up out of the carpet pad. When I called Zerorez to ask why my carpet looked worse than it did before the cleaning, you promptly set up another service appointment to come take a look. Justin came back, diagnosed the problem, and cleaned those spots again to try to get the Resolve and the dirt out. He also took the terrible Resolve away, and gave me a bottle of Zerorez spot remover to use instead. I'm so grateful! Justin was kind, polite, and generous.
Always prompt to get service done. The staff are very knowledgeable on what needs to be done to get the carpets looking new again.
We are very happy with the quality of the work and your staff is amazing !
Our Zerorez rep was Allen and he is great! He was able to get out all the stains in our carpets. He also put up with our dog trying to “help”. Thank you!
Zerorez got rid of some nasty stains! We will be using them again.
That they are safe for pets
The employee that did our cleaning was very nice!
our associate was amazing and did a great job. worked very hard and did a great job on our carpet. I would highly recommend him.
we were very pleased with the results. Allen was very professional, friendly, and walked us through options.
Knowledgeable , on time, polite and efficient.
The carpet cleaning was great - it looked almost new after drying.
Friendly and helpful people, start to finish. Technicians did a great job!
Professional carpet cleaning
Our service provider was kind and knowledgeable!
Great service, just what we needed!
Curtious and informative technicians
I had to have someone come back out because the first visit didn't do a good job. We called because the dog vomited on the living room carpet. First visit recommended level 1 treatment, was pretty sure it would work. It didn't.
The second guy, Mandel was his name I think, looked at it. Offered to do level 1 again. Asked how the previous visit treated it. Told him I didn't know because the left them to their devices and went back upstairs. Mandel did his work quickly mentioned that he did the level 1 again, paid extra attention to the stains, and used a brush of some kind. He showed me the dog hair he pulled up. He said he was surprised to see if because if the previous visit did the same thing he shouldn't have pulled up as much as he did.
10 out of 10 for Mandel. 4/10 for previous appointment which is concerning because there were two guys, one was a trainee. Give Mandel a raise and bonus.
Amazing work and customer service!!
I have my carpets cleaned several times a year by Zerorez, but this time was by far the most thorough, best cleaning I've had - an outstanding experience.
The service tech was great. Did an fantastic job on some very stained wool carpet.
Came in and did a great job!
Great service, friendly, on time, got the job done.
Thank you.....
We do not know what hiring practices you are using....but keep it up. The people employ are so professional and kind. Every one that that come to our home has been "top drawer."
THANK YOUI!!!
Keith was very professional, pretreated problem areas, and did a thorough cleaning.
Dominic was great. Very professional and explained everything. He answered all our questions. Most importantly… He arrived on time.
Everything. Environmentallly better than competitors. Prompt scheduling. On time arrival. Got all the stains out - even though some were 4 years old! Pleasant, knowledgeable people that were a delight to have in my home. Reasonably priced. Thank you!
Our tech Ryan did a great job. Very friendly and effectively communicated other products and services that ZEROREZ provides.

Your tecnition was very good, on time, friendly & knowledgeable.
I will call you again,
Name removed