Client Testimonials

The person who came out to clean the carpets this time got out stains that the previous person could not get out.

steve roslien was a great technician, he did a great job and explained the process very well. vert professional

Excellent service and products-Jaime & Bill were great!

Robert was extremely knowledgeable about the Zerorez products and customized the carpet cleaning services to best fit our home's needs. He was on time, very accomodating, informative, friendly, and made every effort to ensure we were happy with how things turned out. We had gone with another carpet cleaning company previously but he told us a lot of soil/pet stain problems stemmed from the chemicals and detergent they had used. We will never use another carpet cleaning service after experiencing Zerorez. Thanks!

Carpets look great and no soapy residue. Thanks.

Great service, did a great job cleaning.

Every thing

Our technician Steve was great!

It was quick and it cleaned.

Cris was friendly and informative, but I was shocked at the price. $372.00 was more then we expected, and not all the stains came out. It took several days to dry, and the heavy soiled spots still feel sticky. I will need to call and make another appointment for some areas to be re-done, but over all we where satisfied. Maybe a reduction could be made for the biohazard $60.00 was what cost us the most.

I like that there were no chemicals used and that the carpet was not overly wet. It also dried very quickly. I don't need to worry about my dogs reacting to something new in the carpet. In addition, my one dog who was constantly licking the carpet prior to the cleaning, is no longer licking the carpet. It would appear that anything that was in the carpets before, ate now gone. I got great explanations as the process was being done and everything lived up to my expectations. I can't believe how quickly it was actually done. I will definitely use them again the next time I need my carpets cleaned!

Prompt scheduling and service. Worked within our requirements. Carpets came out beautiful.

great service

Seemed to take stains out of our carpet. Only request would be to ensure the vehicle is not parked near the grass. The exhaust killed our grass. Really not a big deal for us, but others could be upset by it. Thanks.

I was given a window of time when I scheduled the appt and then a more approximate time the day of the appt. My carpets are 21 years old and I was surprised how nice they look - certainly now new, but definitely improved; better than any other carpet service I have used.

Everything from the scheduling to the actual work. But if your desire is to please me and not use me to drum up more business, why not just call me and say, "How was it?" That's personal and shows you care far more than a meaningless survey like this. And, I might be inclined to check the box below.

Use only water and your technitions are very pleasant and thorough...!!

We will use your service again and have recommended zerorez to other friends and neighbors. We always appreciate the service techs and their level of professionalism, pleasant personality and clear interest in providing quality service to me, the customer. We feel quite fortunate that the techs were respectful of our home and our personal belongings. They displayed an interest in making sure both my spouse and I were very pleased with the results of our furniture cleaning and also our carpet. Thanks so much - S. Everson

The two men who cleaned our carpets were able to remove stains that were there before we moved in, two other carpet cleaning companies couldn't get them out and you did it!! Now we don't have to replace our carpet! Thanks to your awesome products!!!!! We will use you forever!!!! Thanks!!!

Professional , took care of my problem areas. ALL WAS GREAT

Great guy that came to the house, did a very good job.

I like that chemicals aren't used to clean the carpet. Aaron was very knowledgable and friendly.

Non toxic

Your tech was very respectful and intent on doing a good job.
Was pleased with his performance and the results.

This was my first carpet cleaning experience so I have nothing to compare it to. However, I was amazed how much dirt and dust were collected during the cleaning demonstration. The carpets dried quickly, weren't crunchy, and our technician was very professional. The only negative aspect were the "sales pitches" that were presented to me. I understand that it is a business, but I don't like being offered additional services. I would have ordered them if I had wanted them in the first place.

Friendly staff, great quality work

On time / friendly / professional, and did a GREAT job.

The appointment time was perfect,I'd requested not to come before a certain time and they were very accomodating. My technician was very thorough, polite and explained things as he went along. I am very pleased with the outcome, the heavy traffic areas of dirt were definitely taken care of.

A job well done by James, in a very professional and courteous manner.

No/limited chemicals.