Client Testimonials

Quick, affordable, and effective

The guys who came were very quick and respectful. I will recommend this company to everyone

The worker did the whole job by himself. He was very honest about what we could expect since it had never been cleaned.
He also explained what the ingredients were in the products. The carpeting came out well--especially the stairs. The heavy traffic path was good too considering the fact that the carpet is 19 years old and, as I mentioned, had never been professionally cleaned. Most of what looks like dirt is actually fibers of carpet that have broken down and also the pad underneath it. It did take a long time to dry. It was a cool summer day--too cool for air conditioning and not cool enough for heat, but we used fans and put on the air and then the heat anyway. It took about 1 and 1/2 days to feel very dry. He was here only just slightly over an hour to do LR, DR, Porch, stairs, and 3 bedrooms plus a walk-in closet. He was very careful about not damaging walls etc. with the hoses. We had moved much of the furniture and what was left did not really have to be moved, so he didn't have to do that. The $400 price was high for that amount of time. That must be some really valuable product and equipment used! The company is run very efficiently and we were pleased to have been notified about what was expected of us and also the time notification. I contacted them by e-mail and was called soon thereafter on a Sunday to set up an appointment. Speedy response.

People that were at our house seemed very knowledgable and it seemed to clean the rugs well

Customer Service

The gentleman who did cleaned the carpet was prompt, friendly and did a great job getting the carpet clean.

I really liked how knowledgeable and friendly the man was who came to clean. The products smelled good and cleaned well. Honestly, I was waiting a week to fill out a review because usually carpet cleaning only lasts a week in our house before the old spots and more come back to haunt us. Its been 10 days, and not only do we not have any of the old nastiness re emerging, the grape jelly that my daughter spilled on the carpet cleaned right up. I'm pretty pleased about that. With four kids, our carpets need to be cleaned quarterly- and that is with semi weekly cleaning that I do with our home machine. This was our first time using zerorez, and the carpets still look great. I haven't had to pull out the steam cleaner yet and I'm thrilled!

The service techs arrived on time, explained what they planned to do and completed the job above my expectations.

Service guy was great; he had a friendly, approachable, and professional demeanor.

They seem effective. I like that they may be more environmentally friendly than other cleaning products.

Staff believes in the company and the product, is always conscientious, on time and thorough.

Carpet is clean, but doesn't have a chemical "scent", it's not "crunchy", and it is already dry. I was impressed with the e-mail you sent me prior to my appointment, and the 2 phone calls indicating when exactly you would be at my home. I will definitely have Zerorez out in the future, and have already recommended you to friends and co-workers.

Professional and prompt technicians. Thorough cleaning and my carpets always look great after Zerorez has been here!

Matthew was very kind and courteous, he went out of his way to get the stains out of my carpeting. Matthew made sure that the hoses did not touch my grass or furniture and he explained everything to me. I am very impressed.

Thank You,
First name removed

The carpet looked almost new again after the cleaning and it smelled really good. Great job!

Cat Banks

Quite pleased with the services provide by Zerorez. Scheduling was a hassle free.
The follow up prior to the appointment was helpful and informative. The tech called before his arrival and was very knowledgeable..explaining the products and procedures. He was
friendly, professional, and efficient. I will be a return customer. My carpet looks great.

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Natural, organic, friendly service.

Our carpet is clean and , after 12 hours, dry. We couldn't ask or expect more.

The carpet isn't soaking wet when they are done.

Thorough and friendly quotes, reminders, great communication!

I liked that the techs, Chet & Jessie, explained everything to us....

Would be nice if the receptionists could get closer to the actual cost.....

OK job.

Very professional and great job.

Quick and on time. Carpet came clean. Did not try to sell me something that was not needed.

Carpets are clean !!!! Tech was 2 hours later than promised, was not happy about that, a discount would have been a good incentive since the delay----overall was happy with the service, next time would insist on first appointment of the day to avoid the tardiness

The old stains were gone and our carpet looks like new again without the smell of chemicals

The technicians were really courteous and did an excellent job.

Clean carpet and not a long time to dry--courteous, competent staff

Explained what they are going to do , courteous service. Left everything in good order

Techs were friendly, fast and explained everything completely before starting the work. They made recommendations for the stain protection but did not press the product. I have already recommended your company to another resident in my building and I think may have already called you