based on 40930 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technicians are always awesome. They work hard, are super friendly, and do a great job.
Attention to detail. Specially liked the results of tile cleaning
Fast, friendly, and efficient. You all use high quality products and you do not leave the carpet saturated with water. The technician was super friendly and knowledgeable.
No one else cleans a carpet as well as zerorez.
The tech was fast and very respectful of my home when it came to making sure he didn’t damage anything or disturb anyone in my home. He was patient with my dogs barking and very kind to them which is always appreciated.
Great Job!
Did a great job on bringing our carpet back to new condition!
The carpet always looks and smells great when Xerorez is done cleaning.
The service was super fast, and the technician was very friendly. Once completed, our carpet looked great without any crazy chemical smells. Thanks!!
Kevin the young man that did my floors did a good job. I will tell my friend to use zerorez
you do good work make sure customer is happy with the work before you leave.
Our technician, Carlos, was great. Explained everything and was very professional. Will continue to use this service.
I am happy with the carpet cleaning! Carlos was excellent and professional. Thank you,
Name removed
Very friendly and fast service! Carpets looks great!
Technicians are friendly and do a excellent job cleaning the rug and don’t over sell services like other companies do
I moved out of an old house and am moving into a new house. I hired you guys to clean the floors and carpets of the new house before I move in. 5 bed 5160 sq ft house. Everything was done, all floors and carpets were cleaned. The tech even added carpet protectant. Total bill was $667. No problems here.
Now I hired you guys again to clean my old house. Old house is 2100 sq ft. 4 bed. My initial quote was $240. I agreed to deep cleaning on one of the rooms which was supposed to be $35 extra.and requested more tile to be cleaned. The tech then said my estimate would be $640. He said he added the small closets and the tile is expensive. This price is only $20 less than my new house that is more than double the size. And with no carpet protectant of course. The tech said there is no way he would do this for less. I told him to leave. Hired a smaller company to do it. They will come out tomorrow.
This is ridiculous and I will leave a public review of what happened as well.
Hello it was our first experience with Zeroez the person who came into the home was very
nice and polite.
He told us a couple things about our rugs.
We were glad we had the rugs done.
How good the carpets look.
Your staff are professional, my carpet looks almost new again after 21 years & it stays clean
Always on time, always informational and professional. Plus they do a great job
Tech took the time to explain everything he was going to do, put corner protectors down, cleaned up all the overspray and ensure I was completely satisfied. Top Notch Service!!
I thought the worker was very professional and efficient.
I was very happy with the performance and professional job that was performed by your employee .
The young man who cleaned our two rugs. Very pleasant and efficient. Answered any questions I had prior to the cleaning. Also helped me with questions about air duct cleaning. I did not know your company had that service. He is a keeper.
Our service technician Jake was great! Very thorough and even helped me measure my tile for future cleaning if needed.
Clean smell and didn’t soak the carpets
A small part of my rug lifted up and it’s now detached from the floor. I was a little disappointed with the tile. I thought it would have gotten brighter and cleaner.
Overall I was happy with the carpet looking nice and clean.
The guy that cleaned for me did a fantastic job!
Technician was friendly and professional. The carpeting was very well done and far less moisture left in the carpet than previous companies we used.
Very professional and thorough explanation and also offers special discounts.