based on 40926 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was very helpful and professional
It works, product cleans very well. Technician is courteos, engaging and profesional. Gives good clear information to enable me to mak wise choices.
Chris Tam always does an excellent job. He is a definite asset to your company.
Great customer service and outcome.
It was simple to book an appointment. The technician took the time to describe the process with details. The tech also wore a mask and respected personal space.
On time. Techs are efficient and friendly. Cleaned 3rooms and 100 sq ft on tile in an hour. Great job
Fast appointments, and my carpets look great
Always on time or early. Very courteous. Work quickly and efficiently. The rugs aren't soaked when done. Very respectful employees and a great job achieved every time. I have used Zerorez for years! Casey did an exceptional job! Thank You.
Don’t try to order additional services at time of appointment.
Technicians were very friendly and thorough in their cleaning.
All the techs we've had have done a great job. I jave recommend you company to a number of my neighbors and friends.
The pricing was not ever clear. At the end, even though he was trying to convince me I received a deal, I still felt overcharged. He was nice and professional though. The carpets look good.
Price point, speed, quality of service, and professionalism.
you guys get my carpets clean looking and they have stayed that way longer then the last guy we used to use.
Professional quality service
On time, efficient and reasonably priced.
Service was great and quick. Pricing was a bit pricey.
The service pro did a fabulous job. He was helpful and personable. He did an excellent job.
technician was outstanding, arrived on time, was professional and courteous at all times. service as always was top notch.
Extras added on
$99 to $361
Yikes
Stone tile has a film and shows every movement
The carpet cleaning was famaminal, Spotless and completely dry the next day.
My technician "Gary" was a very large African American who was kind and loves his job, he sang to himself and cleaned my carpets with such enthusiasm. !!! BRAVO
Everything was good , professional , courteous and they did a great job
I will absolutely use this company for all of our carpet cleaning again. I was very impressed with how they arrived on time, and was very professional. They came in and made our carpets look so much better than before. I highly recommend Zerorez.
Very professional service, very thorough, and he made sure I got the best deal. My floors look amazing and I'm very happy with the service I received!
Excellent job, excellent technician. I will always use Zerorez from now on. There is one problem: I cannot open my invoice online. Please send me a paper copy of the invoice. Thank you!
Always do a great and professional job !
The guy on the radio said zerorez was the best at eliminating pet stains/smell but my carpet still smells. Maybe not say that on the radio 🤷🏻♀️ other than that carpets look great
Every one you sent out has been professional. And all work came out nice
Professional, courteous, great job and the carpets dry in twice the time of traditional cleaning.
Arrived on time. Very efficient. Mindful of my house and furniture. The carpets look and smell great! I would recommend them to all my friends.