based on 41192 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was charged over $400.00 for a chemical t0 remove dog urine spots after a day they came back. I called ane they will be out again on Wednesday.
No chemical orders and the carpets dry quickly. Your agents listen and are very polite and courteous.
Steve did a great job. Our carpets look awesome and our throw rugs look good too. The price was reasonable also.
Customer service, friendly and great outcome on the carpet.
The communication, and professional service of the crew.
carpets look great, guy was very helpful and friendly
We have been customers of Zerorez for many years. We have always been happy with the how our carpets looked, thus us being repeat customers. However, this past experience was exceptional. John was the technician and he was professional, polite, and honestly cared that we were satisfied with his work. He did such a wonderful job on our carpets that we had him clean and seal some of our tile areas. Our house sparkles. Thank you for employing such a fine technician.
Isiah is excellent. It’s so good to have the carpet clean and know that it is done in a healthy way. I appreciate Isiah’s explanations of everything and consideration.
The representative you sent to clean my carpets did a superior job. My carpets look great. Thank you for sending such a capable representative.
The cleaner was a great guy explained everything but our carpet run areas were still there .
The gentleman who cleaned my carpets and sofa and love seat was very professional. He answered all my questions and did a wonderful job.
Great job! Personable and reasonable rate😊
I loved how my carpets looked after so clean and soft Casey did a wonderful job and is an asset to your company. I will use them again for sure
It does the job.
Great technician, on time, did a great job, and our carpets needed it.
Steve was so professional and kind and do a great job..
Quick work, cleans well, dries fast.
your rep was very professional and clearly explained everything
I have always trusted Zerorez, they do a wonderful job. My carpet, tile and laminate floors always look amazing after they are cleaned.
Thank you for always making our office look new again.
First name removed
Promptness of appointment and finished product.
The men did a very nice job. However, they did not move any furniture or replace it.
Well, the guys came here to clean my 3 rooms and a free hallway. I can't believe how fantastic my rugs are. They sprayed a wonderful smelling stuff all over the rug before they started and it was wonderful. I don't have to worry about a dog pee smell. The awful stains on the rug are gone and it didn't take that long to dry. I am so happy. THANK YOU.💓💓💓
My tech was on time and did a great job.
Great customer service
Your service man was so professional and did an excellent job. He was thorough; took his time to get to every nook and cranny! And he was pleasant to deal with. I have used ZEROREZ in the past and will refer ZEROREZ at any time. Whatever is used on our carpets works! Thank you!!
Every person I dealt with was great. The wait of 19 weeks for my sofa/loveseat -- not so much!
The service is easy to schedule and they phone quotes are accurate. No up charges when they come to your home. The service staff are very professional.
serviceman very nice. advised my husband and me of some carpet and upholstery data we weren’t aware of. careful of the wall corners so as not to scrape them. pleased with way the carpets look, took out a couple very noticeable stains. overall, quite pleased.
I love Zerorez. The process works, and the specialists always do a great job. It was Jarod who provided our service this time and he was excellent. He was professional and personable. He worked efficiently and did such a great job cleaning all the carpets, even my office, which is a pale carpet that was quite dirty. I always recommend Zerorez. I hope you have an office in Grand Junction where I will be moving next month.
Iseah was very professional and did an excellant job cleaning our carpets. He was thorough and did his job without complaining. We would definetly have Iseah clean our carpets again.