based on 39705 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great customer service!
Arrived early, was done quickly, and my carpets look amazing!
Very transparent on charges, no bait-and-switch upselling on site.... Just what I paid for done with quality!
Will is great! He is friendly and professional. Gave me the his recommendations and best pricing for brand new looking carpets!
Very professional, friendly and on time! They stuck to the quoted price and went above and beyond with a pleasant attitude! Highly recommend!
The technician was very courteous and efficient. Job was easy to schedule.
Zerorez, not having old stains come back again. Van was very friendly, informative and professional. Superior product.
I payed an extra $150 for a supreme cleaning Carpet does not look like it was cleaned and the carpet on my stairs smells. I will never use zerorez again and neither will my daughter. Very disappointed
Alex did a very good job.
Professional. Timely. Carpet looks good and smells good
Very honest
I’m not sure. I had 2 additional treatments that were pricy! Told me one was an add on that he was not charging me for. To have my master done it was $246 and quote on phone was $111. My room was treated for pet urine and omg my room smells so terrible! I have used zero Rez before but was shocked at the sticker price and smell
Great service and very professional. My carpet looks wonderful.
Greta service, fast and job well done!
Get my rugs done at least every year every other year have used zerorez for the past 6 years and I just got my carpets done and the price tripled. Got all my carpets done for 371 I last year same carpets this year 626. Guy who came out was very nice worked very hard but I think seeing as I am such a loyal customer you could have given me a little discount
Did not get all the stains
Out
You do a quality job every time you have cleaned my carpets. Additionally, your technicians are courteous and professional. I have and will continue to recommend you to friends and family.
I am Gerald McKinney of Las Vegas, NV
Everything was great
looks great.
I was charged $350 to clean my couch. That’s an outrageous amount! I was also charged for added services to clean my carpets but wasn’t given the details of those charges before they started. I called to schedule service because you had an offer of $34 per room. I had 4 rooms of carpet cleaned. I added the couch but wasn’t given a separate quote for that service. I was told the couch was more than half the cost. I agreed to the cost because my back was against the wall to have the cleaning done but your company acts unethically when providing a quote prior to service. I will never use your company again and I will never refer your service to anyone!
Prompt and friendly service. Didn’t take long and I thought it was a good value.
Everything the cleaning, how helpful you are I honestly don’t have anything bad to say
Great staff Witherspoon good knowledge a outsider process. Completed work quickly
Good quality work, prices are a little high, but I guess you pay for what you get.
Carlos was our service provider and he was fantastic. Super helpful and informative. We will be back!
Greg did a great job and the service was excellent!
Professional, knowledgeable & courteous employee came to my home. I highly recommend Zerorez’s services.
Flawless, chemical free clean. My carpets look brand new
Very professional service getting our ducts cleaned. Team was thorough and answered all my questions regardless of how small some may have been. Overall great experience
I didn’t think my grout would ever be white again. He did an excellent job on our tile and carpet!
Will did a great job!
No complaints